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Administration Pathway Program – Medical

Study Method
Online
Institution
The Career Academy
Recognition
ICOES, Xero
Start Date
Enrol anytime

Course overview

Take the right path to fast-track your career.

You’re well on the road to success once you have this course under your belt. You’ll become a Certified Medical Receptionist with the Certificate in Medical Reception & Terminology, where you’ll learn how to use Microsoft Office in managing the day-to-day running of medical practice.

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Job outcomes

  • Medical Receptionist
Want to see more job outcomes and how your future could change?
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Recognition

Accredited by ICOES , Accredited by Xero

Study method

  • Online
  • Blended
  • In-class
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Duration study load

  • 400 Hours | 18 Months Access

Study in your own time, at your own pace. Students generally complete one module per week.

Entry requirements

There are no entry requirements or pre-requisites to enrol on this course.

Find out more about the entry requirements for this course
Get the course guide

Course features

  • Become a Certified Medical Receptionist and gain advanced administration skills.
  • Communicate clearly and effectively in a medical environment.
  • Work with professional and experienced tutors to able to master medical terminology and abbreviations.
  • Gain a practical understanding of the most commonly used accounting software; Xero.
  • Gain a comprehensive understanding of Microsoft Word, Excel & Outlook.
  • Grasp the principles of verbal and written communication in the business environment.
  • Work in a supportive, collaborative environment with experienced tutors and other students.
  • Prepare for managerial and top-tier administrative roles.
  • Receive comprehensive tutor support via phone, email and chat.
  • Our online course can be completed anywhere, at a time that suits your schedule.

Who's it for?

  • Anyone seeking a position as a receptionist in a medical facility
  • Medical receptionists who want to become certified
  • Anyone who wants to explore a career in nursing, medical records or medical transcription

Subjects

Courses Includes:
Certificate in Medical Reception
  1. Role of a Receptionist
  2. Medical Reception Service Skills
  3. Time Management, Ethics and Professionalism
  4. Maintain Patient Records
  5. Effective Business Communication
  6. Introduction to Microsoft Word
  7. Understanding Medicare
  8. Workplace Health and Safety
  9. First Aid and Medical Emergencies
  10. Customer Relationship Management
  11. Introduction to Medtech Evolution (optional)
Certificate in Medical Terminology 
  1. Scope and Nature of Medical Terminology
  2. Anatomical Terms and Structures
  3. Medical Equipment and Procedures
  4. Pharmacological Terminology
  5. Musculoskeletal System
  6. Cardiovascular, Lymphatic and Immune System
  7. Respiratory and Reproductive Systems
  8. Digestive and Excretory Systems
  9. The Skin
  10. Nervous and Sensory Systems
  11. Certificate in Medical Terminology Assessment
Business Administration
  1. Effective Business Communication
  2. Office Ergonomics & Data Entry
  3. Introduction to Microsoft Word
  4. Creating Documents
  5. Communication Skills
Customer Relations 
  1. Customer Service Strategies
  2. Customer Relationship Management
  3. Customer Service Skills
Workplace Practices 
  1. Organise Schedules & Meetings
  2. Time Management, Ethics and Professionalism
  3. Understanding Key Australian Business Legislation
  4. Workplace Health and Safety
Financial Data
  1. Accounting and Bookkeeping Fundamentals
  2. General Journal
  3. General Ledger and the Trial Balance
  4. Managing Accounts Payable, Accounts Receivable & Cash Management
  5. Accounting with Xero
  6. Accounting with MYOB Essentials
Project Management 
  1. Introduction to Project Management
  2. Establishing Timelines and Milestones
  3. Project Implementation, Completion and Evaluation
  4. Using Microsoft Excel
Want more information about the subjects for this course?
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Payment options

Option 1: £1,499

Option 2: £25 per week on an interest-FREE payment plan.

No government funding available for this course.

Find out more about the payment options for this course
Get the course guide

About The Career Academy

The Career Academy offers a range of employer recognised courses as well as specialist courses to improve job performance. Our focus is on mentoring, inspiring and supporting people through training so their career or business can reap the rewards. The Career Academy’s course delivery is flexible, so our students can study with minimal disruption to their daily life. We offer flexible payment plans so anyone wanting to learn has the opportunity no matter their circumstances.

  • The Career Academy gives you the work-ready skills you need to step into your dream career
  • Study in your own time, at your own pace, and fit your learning around your lifestyle
  • All while receiving exceptional support from our team of expert tutors
  • Our extensive range of accredited online courses will allow you to step into our courses with your dream job in mind, and step out with your dream job in sight
  • 94% of our graduates say that studying with The Career Academy has given them valuable skills to use in the workforce!
  • 83% of our graduates say that The Career Academy improved their prospects of getting a new job or promotion!
  • 96% of our graduates say that The Career Academy provided them with up-to-date and industry-relevant skills