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Course overview
Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA’s and Administration Assistants who are looking to take the next step in their career.
For an organisation, it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organised into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service.
What you'll learn
The following is covered in detail, plus much more:
- The key responsibilities and duties that your team member will perform as a PA or administrative assistant;
- How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information;
- Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner;
- Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner;
- Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception;
- Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash;
- How to proofread and professionally present different types of documents;
- Tips on how to set up and run an organized filing system, by effectively categorizing and structuring;
- Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word.
- How to organize and execute meetings, in order to achieve the best results;
- Tips on how to improve typing and audio skills.
Recognition
Study method
- Online
- Blended
- In-class
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Course features
There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification:
- The structured certification can help to accelerate the team member’s career;
- As there are no entry requirements, your team member needn’t worry about having the right qualifications, in order to apply;
- Students can study at their own pace, in a place and at a time that suits them;
- Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry.
Assessment
Upon completion of the course, you will be awarded the CPD Certification.
This course is CPD accredited with the CPD Certification Service. Your certificate will display the universally recognised CPD Certification Service logo as proof of your knowledge and competencies gained from taking this course.
The Certificate of Achievement will provide proof that you have studied the course and will contain your grade classification level. You can use the certificate from us as part of your portfolio of evidence and/or use it to attend job or academic interviews.
The CPD certification is also a vital measure of your professional commitment, as taking this course clearly demonstrates your potential to employers and the value that you can bring to an organization. It shows that you are serious about your chosen career sector and it can be that crucial step in helping you to gain a new job or promotion.
What if I don’t pass the first time?
We have our exam pass guarantee in place. You will be allowed to retake the final assessment as many times as you require until you pass the course. There is no additional charge to retake the test.
Testimonials
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AmyExecutive Admin and PA Certification Level 3"I am very happy, I have no words to mostrároslo, seriously. The course assisted translation with Trados, personally, has been for me an extremely useful, not only for the interesting content that has assimilated but by the great momentum that has experienced my career advancement, since today these tools are very valued in the sector which dedicate my working life: translation. The formula is simple. I finally use TRADOS -> I find more and better clientele -> Revenue increased profits. It's super!"
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FionaExecutive Admin and PA Certification Level 3"I liked the material, mentoring, very friendly and also very well explain the subject to people who do not understand both technical and computer issues in a very didactic way. Also, I love the videos to supplement the written material. I will continue with the course of Job Search in October and some individual modules Trados, to perfect my knowledge. I am very happy with Aula Sic. :-)"
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SophieExecutive Admin and PA Certification Level 3"I think the course is very well organized and very involved teachers, always aware of any problems and any changes would have on the tools. I have to admit I have learned a lot and now he plays is to keep practising. Thank you very much for the truth."
About Online Courses Learning
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The learning experience has been designed from the ground up keeping your success in mind.
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