Course overview
This course is designed to extend your knowledge of the quality assurance process. As you will most likely already be in a position where you are working as an IQA, you will have some understanding of what is involved in an EQA visit.
This course provides you with the first unit of the qualification and you will be able to complete the second unit with an awarding body of your choice.
Study method
- Online
- Blended
- In-class

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Entry requirements
You must be practising as an EQA to gain the full qualification but this unit facilitates your application for the position.
Course aim
The aim of this unit is to assess the knowledge and understanding a learning and development practitioner requires for the external quality assurance of assessment
Subjects
Outcome 1: Understand the context and principles of external quality assurance
This includes analysing the concepts and principles of external quality assurance, evaluating the role of the practitioners involved in the quality assurance process, and understanding the regulations and requirements within own area of practice.
Outcome 2: Understand how to plan the external quality assurance of assessment
This includes evaluating the importance of planning and preparing external quality assurance activities, understanding the external quality assurance plan and the preparations required for external quality assurance activities, and how to meet customer needs without compromising quality standards.
Outcome 3: Understand how to externally evaluate the quality of assessment and internal quality assurance
This includes explaining the procedures for externally monitoring and evaluating internal quality assurance arrangements and practices, interpreting requirements, and evaluating different techniques for externally sampling evidence of assessment.
Outcome 4: Understand how to externally maintain and improve the quality of assessment
This includes comparing the types of feedback, support and advice that internal assessment and quality assurance staff may need to maintain and improve the quality of assessment, evaluating standardisation requirements, explaining the importance of providing feedback, support and advice to internal verifiers, and explaining the procedures to follow in cases of disputes concerning quality assurance.
Outcome 5: Understand how to manage information relevant to external quality assurance
This includes evaluating the requirements for information management, data protection and confidentiality in relation to external quality assurance.
Outcome 6: Understand the legal and good practice requirements relating to external quality assurance
This includes evaluating legal issues, policies and procedures, including those for health, safety and welfare, critically comparing different ways in which technology can contribute to EQA, evaluating requirements for equality and diversity, and explaining the value of reflective practice and personal development in relation to EQA.
About MKLC Training
At MKLC Training we are passionate about delivering quality training.
Established in 1989, MKLC Training has been providing foreign language, teacher training and professional development courses both online and face to face for 30 years.
With over 20,000 students successfully completing their qualifications with us, we have the experience & expertise to get you there.
Wherever you are in the world, we hope to share your learning journey.