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Course overview
This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential for process design and standardisation.
The course places a strong emphasis on enabling learners to comprehend customer and stakeholder requirements effectively. By the end of the training, learners will possess the capability to analyse and understand the diverse needs of customers and stakeholders within the organisational context. Moreover, they will be adept at translating these requirements into well-defined and standardised processes aimed at efficient and consistent delivery.
The practical nature of the course ensures that learners engage in hands-on activities, allowing them to apply their learning in real-world scenarios. This approach not only enhances understanding but also hones the skills necessary for effective process design. Ultimately, learners will leave the course not only with a theoretical understanding of process design but also with the practical expertise to navigate the complexities of aligning processes with customer and stakeholder expectations. This training is designed to empower learners to contribute meaningfully to the design and standardisation of processes within their organisational frameworks.
Campus locations
What you'll learn
You will have the knowledge to:
- Define a process that reflects the flow down of customer and stakeholder requirements, including compliance
- Define the requirements of the customer/stakeholder for a specific process
- Extend process definition through the supply chain
- Develop process standardisation in support of the establishment of good process management practice
You will learn the skills to:
- Identify where key measures are located in a process
- Ensure that processes are well defined and standardised such that they reflect management intent and enable effective audit of performance and risks
- Establish a foundational understanding of current performance/practice
- Be a quality coach for process thinking and standardisation
- Sustain improvements through effective standardisation
Study method
- In-class
- Online
- Blended
- Virtual
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Duration study load
- 2 days
Entry requirements
As this is a foundation-level process design training course, there are no prerequisites for attendance.
Materials
All learners will receive a comprehensive set of training materials. As we are conscious of our environmental impact, our default position is that materials are provided digitally through our partner Mimeo Digital. This allows learners the flexibility to view materials on a laptop, tablet or to print if preferred.
We will also provide loan copies of the necessary standards for use during the course.
For eCourses, all materials will be provided digitally through the eCourse platform.
Who's it for?
This process design training course is aimed at learners who need to understand customer and stakeholder requirements and define standardised processes to deliver them.
What does IRCA and CQI stand for?
IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.
About TPT Consultancy & Training
Auditing, Quality and Management Specialists
Over 30 years as your partner of choice
From humble beginnings in 1993, TPT has grown from a one-man-band consultancy to a leading global provider of bespoke training solutions.
As a premier global provider of bespoke training solutions, we specialise in aerospace, automotive, and CQI/IRCA management systems, offering tailored business improvement training. Our expertise is a driving force behind our clients’ operational success, providing targeted guidance and skills enhancement. With a focus on excellence in the aerospace and automotive industries, as well as CQI/IRCA standards, we empower organisations to navigate challenges effectively, ensuring they are well-equipped to achieve and sustain operational excellence in these specialised sectors.
We are proud to be approved by a number of professional bodies allowing us to deliver a comprehensive suite of CQI/IRCA auditor courses (including ISO 9001, ISO 14001 and ISO 45001). Additionally, we are TPAB-approved to deliver the sanctioned auditor authentication training required in the aerospace industry.
