Course overview
The distance learning course allows students to develop supervisory management skills as well as develop knowledge in specific areas of the supply chain to support career progression for professionals and efficiency in operations for organisations.
With the IoSCM Level 2 Award in Supply Chain course, you’ll cover every aspect of the supply chain and the elements that make it a success. You’ll identify and discuss the inventory management, customer satisfaction and the aim of relationships within the supply chain.
Job outcomes
- Junior Purchasing Analyst
- Import/Logistics Co-ordinator
- Road Freight Import Clerk
- Customer Co-ordinator
- Dispatch Co-ordinator
Study method
- Online
- Blended
- In-class
Awards

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Duration study load
- Study at your own time
- 1 Unit Credit Value (UCV) typically equates to 10 hours of learning
Course features
- Gain access to a customised learning platform
- Can take mock tests, utilise a huge library of resources and interact with other students across the globe
- Unlimited first-class materials
- Self-assessments available online that shows the results immediately
- Able to take and retake the practise self-tests as many times as you like
- Assigned a Student Support Liaison, who will handle all enquiries and act as your personal mentor upon enrolment
Who's it for?
This Level 2 qualification is for learners looking to establish a career in the supply chain field and currently holding minimal experience in the industry.
ELCAS Funding
If you’ve had a career in the Armed Forces, you will already have a wealth of valuable skills that employers are looking for in their candidates. However, to progress your career outside of the military, you will need to certify these skills with industry-recognised qualifications, and Enhanced Learning Credits can help you to do this.
To be eligible to receive ELC payments, you must have accrued at least six years of military service. You can earn up to three credits, the value of which will depend on the length of your service. Your credits will cover 80% of your course fees, with the remaining 20% being funded by yourself.
Institute of Supply Chain Management is an approved Enhanced Learning Credits (ELC) provider and a signatory of the Armed Forces Covenant.
Our ELC provider number is 9651.
Subjects
Consists of one core unit and is the shortest available qualification.
- The Roles and Responsibilities of a Team Leader: Authority and Accountability Levels of a Team Leader, How a Team Leader Builds a Shared Sense of Purpose Within a Team, The Importance of Effective Communication Within a Team
- Teams and Groups: Task Orientation, Degree of Interdependence, Purpose, Degree of Formal Structure, Familiarity Among Members
- Team Development: Forming, Storming, Norming, Performing, Adjourning
- Team Roles: Areas of Responsibility, Role of a Team Leader, Developing Team Members
- Leadership Styles: Laissez-Faire, Democratic, Authoritarian, Maslow’s Hierarchy of Needs, Handling Discrimination, Harassment and Conflict
- Inventory: Raw Materials Work-in-Progress, Finished Goods, Variation in Production Demand, Unexpected Customer Demand, Seasonal Demand, Price Discounts, Avoiding Price Increase, Stock-outs & Safety Stock, Make to Stock
- Control Inventory Levels: ABC/Pareto Analysis, Forecasting Demand, Simple Averages, Weighted Average, Moving Average, Re-order Point, Supplier Lead Time, Inventory Cost
- Types of Costs: Fixed, Variable costs, Segregating Stock, Unitisation of Stock, Stock Rotation, Audit Trails
- Location Coding: Fixed Location, Random Location, Zoned Location, Inventory Coding
- Warehouse: Warehouse Site Selection, Customers, Suppliers, Location of Roads, Site Cost, Staff Availability, Warehouse Layout and Utilisation, Straight Through Flow, U-Shaped, Modular-Spine Design, Automated Warehouse, Climate-Controlled Warehouse
- Operations: Goods Receiving, Delivery, Checking, Inspection, Booking-In, Reverse Logistics, Put-away, Picking & Order Assembly, Housekeeping, Stocktaking
- Environmental Arrangements: Perishable, Non-Perishable, Chilled, Frozen, Dry, Liquid, Hazardous, High value, Environmental Legislation
- Manual Handling Equipment: Hand Pallet Truck, Powered Pallet Truck, Hand Stacker Trucks, Counterbalance Forklift Trucks, Forklift Truck Maintenance
- Health and Safety: Risk Assessments, HASAWA, 1974, Employee Responsibility, Employer Responsibility
- Supply Chain: The Supply Chain Route, Customers, Retailers, Wholesalers and Distributors, Manufacturer, Components/Raw Material Suppliers, Streams, Upstream Activities, Downstream Activities
- Successful Supply Chains: Satisfaction for the end User, Flexibility, Alignment, Distribution, Suppliers, Inventory Management, Lead Times, Measures
- Relationships Between the Links of a Supply Chain: External Supply Chain, Internal Supply Chain, Vertical, Horizontal, Transactional, Collaborative, Productive Relationships, Aims of Supply Chain Relationships
- Roles Organisations Play: Planning, Purchasing, Inventory, Manufacturing, Delivery, Supply Chain Operations
- Functions of a Purchasing System: Life Cycle Costing, Total Acquisition Cost Model
- Stages of the Life Cycle: Planning and Design, Acquisition, Storage, Use, Disposal
- Stages of the Purchasing Process: Goods or Service Needs are Identified, The Goods or Services are Requested, The Goods or Services are Authorised, A Purchase Order is Placed With an Appropriate Provider, Supplier Delivers Goods or Services, Goods or Services are Received, Payment is Made, Order Processing Cycle
- Methods Used to Gain Information: Word of Mouth, Advertising and Marketing, Company Information, Sampling, SWOT Analysis
- Supplier Development: Potential for Partnership, Scope for Development, Quantifiable Outcomes
- Selection of Suppliers: Identify Needs, Investigate the Supply Market, Collect Relevant Information, Assess Options, Make Decision
- Methods of Communication: Oral Communication, Written Communication, Nonverbal Communication (Body Language), Formal Communication, Informal Communication
- Terms of a Contract: Consequences of Breaching Contracts
- Types of Goods: Public Goods, Private Goods, Perishable Goods, Container Cargo, Liquid Bulk, Dry Bulk, Breakbulk, Dangerous Goods, Indirect Goods
- Safe Handling of Goods: Special Handling, Hazardous Good, Perishable Goods, The European Agreement Concerning the International Carriage of Dangerous Goods by Road, The International Regulations Concerning the Carriage of Dangerous Goods by Rail, The IMDG Code or the Baltic Sea Memorandum, International Air Transportation Association, Sterile Goods, Movement of Livestock, Security of Goods
- Movement Methods: Road, Air, Rail, Sea, Intermodal Transport, Intra-modal Transport, Combined Transport
- Appropriate Modes of Transport: Sources, Identifying the Appropriate Mode, Destinations
- Transport Planning and Scheduling: Routing, Regular Service, Non-Regular Service, Hub and Spoke Route System, Route Patterns, Linear Route System
- Regulatory Requirements: Customs Regulations, Licences and Permits, Transport Documents, Invoices, Carnet, Certificates of Origin, Bill of Lading, Certificate of Insurance, Dock Receipt, Airway Bill, Dangerous Goods Declaration
- Collection, Storage and Distribution Networks: Reverse Logistics (Collections), Warehouse Management System (WMS), Electronic Data Interchange (EDI), Route Optimisation Software, Inventory Control
- Business Core Function: Marketing, Product Development, The Manufacturing Process
- Manufacturing Process Components: Raw Materials, Work in Progress, Finished Goods
- Support Functions: Quality Assurance, Warehousing, Purchasing, Manufacturing Planning, Human Resources
- Manufacturing Requirements: Manpower, Methods, Machines, Materials, Minutes, Converting Input Into Output
- Information Required: Process Time, Routing, Bill of Materials
- Production Planning: Preparation Stage, Processing Stage, Assembly Stage, Finishing Stage, Packaging Stage
- Improvement Technique: PDCA. Six Sigma, Lean, Total Quality Management
- Engaging External Organisations: Purchasing, Subcontracting, Outsourcing, Recognising the Need, Specify the Need, Determine Sourcing Options, Select the Supplier, Prepare the Purchase Order, Issue the Purchase Order, Expedite the Purchase Order, Receive and Inspect the Delivery, Invoice and Pay, Maintain Records
- Planning and Control Techniques: Master Production Schedule, Bills of Materials, Rough Cut Capacity Planning, Materials Requirement Planning, Capacity Planning Requirements, Manufacturing Resource Planning, Enterprise Resource Planning, Advanced Planning and Scheduling
- Strategy: Demand Chase strategy, Level Production Strategy, Mixed Strategy
- Manufacturing Improvement Techniques: Lean Manufacturing, Total Productive Maintenance, Six Sigma, Reliable Centered Maintenance
About Institute of Supply Chain Management
Bringing together a dynamic mix of world-class study materials, expert knowledge and a sound understanding of today’s industry demands, IoSCM is actively creating the most impressive talent throughout the UK, Europe, Middle-East and Asia by training them to our exceptional standards.
As the first institute to represent the wider supply chain, we’re trusted by some of the world’s largest corporations to train and educate their workforce. IoSCM understands the industry and the need for highly-skilled, qualified professionals which is why we developed sector specific qualifications that will help upskill employees, evolve businesses and enhance careers.
Our success is a result of our dedication to education and training. We believe in giving every student much more than just a qualification, we provide the opportunity to grow, learn and progress as a professional with our unrivalled support network.