Course overview
The Level 3 IoSCM Certificate in Supply Chain Management qualification is designed for those who aspire to be in a supervisory management role within the supply chain field. This distance learning course offers supply chain training that on completion, certified students to have management skills as well as strong knowledge in specific areas of the supply chain to support your career development.
During this course, you’ll study the essential elements of a supply chain organisation. Your units will explore the components that create a successful supply chain and how to measure these using methods such as Utilisation and Balanced Score Cards.
Job outcomes
- Process Engineer
- Inventory and Logistics Controller
- Warehouse Shift Manager
- Lean Co-ordinator
- Transport Supervisor
- Import and Export Team Co-ordinator
- Freight Forwarder
Study method
- Online
- Blended
- In-class
Awards

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Duration study load
- Study at your own time
- 1 Unit Credit Value (UCV) typically equates to 10 hours of learning
Entry requirements
At least two years is recommended in the Supply Chain industry for this operations course but you don’t need any prior qualifications.
Course features
- Gain access to a customised learning platform
- Can take mock tests, utilise a huge library of resources and interact with other students across the globe
- Unlimited first-class materials
- Self-assessments available online that shows the results immediately
- Able to take and retake the practise self-tests as many times as you like
- Assigned a Student Support Liaison, who will handle all enquiries and act as your personal mentor upon enrolment
Who's it for?
The IoSCM Level 3 Supply Chain qualification is designed for those who already have experience in the supply chain industry.
ELCAS Funding
If you’ve had a career in the Armed Forces, you will already have a wealth of valuable skills that employers are looking for in their candidates. However, to progress your career outside of the military, you will need to certify these skills with industry-recognised qualifications, and Enhanced Learning Credits can help you to do this.
To be eligible to receive ELC payments, you must have accrued at least six years of military service. You can earn up to three credits, the value of which will depend on the length of your service. Your credits will cover 80% of your course fees, with the remaining 20% being funded by yourself.
Institute of Supply Chain Management is an approved Enhanced Learning Credits (ELC) provider and a signatory of the Armed Forces Covenant.
Our ELC provider number is 9651.
Subjects
Complete one core unit and two additional optional units for this course.
- Warehouse Departments: Receipts, Replenishment or put away, Stores, Picking, Packing, Housekeeping, Dispatch
- Bridge Between Supply and Demand: Staging Areas, Cross-Docking, Keeping Goods Safe and Secure, Gathering, Temporary Storage
- Warehouse Management Systems (WMS): (ERP) Systems, Radio Frequency Identification, Human Memory Systems
- Types of Warehouses: Ambient Warehouses, Climate-Controlled Warehouse, Automated Warehouse, Private Warehouse, Public Warehouse, Distribution Centre, Bonded Warehouse
- Warehouse Location Factors: Proximity to Customers and Suppliers, Building, Floors, Structure, Doors, Receipt and Dispatch Docks, Offices, Lighting, Heating, Extensions, Materials Handling, Mezzanine Floors
- Health and Safety: Health and Safety Policy, Health and Safety at Work Act 1974, The Management of Health and Safety at Work Regulations 1999, Control of Substances Hazardous to Health Regulations 2002 (COSHH), The Health and Safety (First Aid) Regulations 1981, Reporting of Injuries, Manual Handling, Fire Risk, Loading and Unloading Vehicles, Pedestrian Safety, Site Visitors, Personal Protective Equipment (PPE), Shift Work, Lighting, Workplace Temperature
- Industrial Equipment: Industrial trucks, Charging Batteries, Platforms on lift trucks, Conveyors, Mechanical Handling of Waste Materials, Racking, Using Flat Pallets, Loading Pallets
- Housekeeping: Safety, Loss Control Rules, Orderliness Principle Maintaining Warehouse Equipment: Equipment Maintenance, Examination of Industrial Trucks, Scheduled Maintenance, Drivers Maintenance Logs
- Receiving Goods: Goods Receipt Process, Vehicle Arrival, Assigning the Carrier to a Bay, Loading Bays, Relative Quantities of Goods
- Contingency Plan: Stock and Risk Management, Buffer Stock
- Role of Transport: Categories of Goods, Perishable Goods, Dangerous/Hazardous Goods, Bulk Liquids/Powders, Livestock
- Transport: Transport Modes, Infrastructure, Vehicles, Operations, Modal Transport, Intermodal Transport, Multimodal Transport
- Principles of Transport Planning: Linear, Hub, Spoke, Customs, Payment of Charges, Packing and Warehousing, Insurance, Security
- Legislation & Regulations: UK Central Government Structure, UK Civil Aviation Authority, Overseas Legislation, International Commercial Terms
- Health & Safety Measures: Road Transport, HGV Driver Hours, Air Transport, Transport of Dangerous Goods, UK Health & Safety Legislation
- Transport Equipment: Conveyors, Cranes, Industrial Trucks, Importance of Standardised Transport Equipment, Multimodal/TEU/ISO Container
- Transport Planning: Optimum use of Fleet, Driver Productivity, Route Planning Optimisation, Benefits of Transport Planning
- External Influences: SLEPT Analysis
- Demand Types: Direct, Indirect, Consumer Demand, Seasonal Demand, Fashion Demand, Supplier Demand, Product Demand
- Planning With Regard to Modal Choice: Timing, Damage Avoidance, Security, Distance, Degree of Control
- Managing Customer Relationships: Customer Relationship Management; Methods Used; Customer Service Strategy; Customer Service Levels; Best Practice
- Customer Focused Culture: Customer Care; Improving Service Delivery; Culture Change
- Customer Satisfaction: Return on Investment; Assessing Customer Satisfaction; Customer Care Charter
- Managing Customer Complaints: Current Practices; Customer Loyalty; Complaints Policies and Procedures
- Role of Freight: Freight Contextualised; Road; Rail; Sea; Air
- Transport: Intermodal Transport; Combined Transport; Local Transport Movement; International Movement
- Route Plan: Linear; Hub; Spoke system; Environmental Air Pollution; Water Pollution; Waste and Recycling
- External Influences: SWOT Analysis; PESTLE Analysis; National and International Perspectives
- Legislative: Customs; Licenses and Permits; Transport documentation; Invoices; Carnet; Certificates of Origin; Bill of Lading; Certificate of Insurance; Dock Receipt; Airway Bill; Dangerous Goods
- Freight Performance: Key Performance Indicators; SMART; TQM
- The Meaning and Importance of Human Resource Management (HRM): What is Human Resource Management (HRM); The Importance of HRM to Organisations; The Role and Objectives of HRM; HRM’s Role in Dealing With: Complaints, Discipline, Grievances
- The Meaning and the Role of Human Resource Planning (HRP) in Organisations: What is Human Resource Planning (HRP); The Role and Objectives of HRP; The Process of HRP in Business; The Different Types of HR Plans
- The Meaning of Human Resource Development (HRD): What is Meant by Human Resource Development (HRD); The role of Continuing Professional Development (CPD); Human Resource Development (HRD) Models; Established Learning Theories
- The Recruitment and Selection Process: The Process of Recruitment and Selection; The Types of Formal Contractual Arrangements Between Employers and Employees; Equality and Diversity Within the Recruitment and Selection Process; The role of HRM in Performance and Reward: Employee Performance; Managing Employee Performance; Managing Employee Appraisals; Strategies for Employee Rewards
- The Role of Purchasing and Procurement: What is Purchasing; What is Procurement; What is a Supply Chain; The Roles of Purchasing and Procurement in a Supply Chain; Private Sector Purchasing and Procurement; Public Sector Purchasing and Procurement
- The Sourcing and Procurement Cycle: Sourcing Process; Specification Development; Market Assessment; Negotiations; Contract Discussions; Sourcing Plan; Market Competitiveness
- Contracts and Service Level Agreements (SLA): Types of Contracts; Definitions and Terms of Contracts; Terms of Conditions; Development of Contracts; Service Level Agreements
About Institute of Supply Chain Management
Bringing together a dynamic mix of world-class study materials, expert knowledge and a sound understanding of today’s industry demands, IoSCM is actively creating the most impressive talent throughout the UK, Europe, Middle-East and Asia by training them to our exceptional standards.
As the first institute to represent the wider supply chain, we’re trusted by some of the world’s largest corporations to train and educate their workforce. IoSCM understands the industry and the need for highly-skilled, qualified professionals which is why we developed sector specific qualifications that will help upskill employees, evolve businesses and enhance careers.
Our success is a result of our dedication to education and training. We believe in giving every student much more than just a qualification, we provide the opportunity to grow, learn and progress as a professional with our unrivalled support network.