Course overview
ITIL© is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management.
This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4.
This course will earn you 21 PDUs.
This class includes an exam voucher.
What you'll learn
By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporates the core of ITIL© version 4.
Study method
- Online
- Blended
- In-class
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Duration study load
- 3 Days
- 18 CPD hours
Delivery
Nexus Human is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 and PRINCE2
Nexus Humans ITIL 4 Foundation with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you’re stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you’re equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the ITIL 4 Foundation with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
FAQ
FAQ for the ITIL© 4 Foundation Course
Available Delivery Options for the ITIL© 4 Foundation training.
- Live Instructor-Led Classroom Online (Live Online)
- Traditional Instructor-Led Classroom (TILT/ILT)
- Delivery at your offices in London or anywhere in the UK
- Private dedicated course as works for your staff.
How many CPD hours does the ITIL© 4 Foundation training provide?
The 3 day. ITIL© 4 Foundation training course gives you up to 18 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.
Is the ITIL© 4 Foundation training appropriate for someone learning to use ITIL in a professional environment?
Yes, the ITIL© 4 Foundation is appropriate for someone looking to use ITIL in a professional workspace or environment. But do make sure to note any prerequisites, and read the course outline to ensure it is the right fit for you or your teams’ requirements and preferences.
What is the correct audience for the ITIL© 4 Foundation training?
This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL© 4 Foundation certification and who want to prepare for the ITIL© 4 Foundation exam.
Do you provide training for the ITIL© 4 Foundation?
Yes, we provide corporate training, dedicated training and closed classes for the ITIL© 4 Foundation. This can take place anywhere in the UK including, England, Scotland, Cymru (Wales) or Northern Ireland or live online allowing you to have your teams from across the UK or further afield to attend a single training event saving travel and delivery expenses.
What is the duration of the ITIL© 4 Foundation program?
The ITIL© 4 Foundation training takes place over 3 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.
What other terms do people search for when looking for this course?
Popular related searches include ITIL Foundation, ITSM, ITIL Beginners, ITIL V3, IT Service Management Foundation, Information Technology Infrastructure Library Foundation, ITL Foundation, IITL Foundation, ITLI Foundation, LITL, ITL 4 ITIL 4 ITIL 4.
Why are Nexus Human the best provider for the ITIL© 4 Foundation?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for the UK on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance Institute (LPI) external training provider sponsor 2024.
Is there a discount code for the ITIL© 4 Foundation training?
Yes, the discount code PENPAL5 is currently available for the ITIL© 4 Foundation training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.
Subjects
- Introduction to ITIL
- Key Concepts of ITIL
- The Four Dimensions of Service Management
- The ITIL Service Value System
- Focus on Value
- Start Where You Are
- Progress Iteratively with Feedback
- Collaborate and Promote Visibility
- Think and Work Holistically
- Keep It Simple and Practical
- Optimise and Automate
- Governance
- The Service Value Chain
- Continual Improvement
- Continual Improvement
- Service Level Management
- Change Control
- Incident Management
- Service Request Management
- Service Desk
- Problem Management
- General Management Practices
- Service Management Practices
- Technical Management Practices
About Nexus Human
Nexus Human - What we are about
Nexus Human, established over 20 years ago, stands as a pillar of excellence in the realm of IT and Business Skills Training and education in the UK, Ireland and in locations across the globe. For over two decades, Nexus Human has been a steadfast source of reliable and high-quality training solutions, catering to a diverse range of professional and educational needs.
With a strong reputation in the Training Industry, Nexus Human has consistently demonstrated its commitment to equipping individuals and organisations with the skills and knowledge required to thrive in today's dynamic world. Our training programs span a wide spectrum, encompassing IT certifications, business skills, and much more.
What sets Nexus Human apart is our unwavering dedication to staying at the forefront of industry trends and technology advancements. Our expert instructors, coupled with cutting-edge training resources, ensure that students receive the most up-to-date and relevant knowledge available. The impact of Nexus Human extends far and wide, helping individuals enhance their career prospects and aiding businesses in achieving their goals.
This 20-year journey has solidified our institution's standing as a trusted partner in personal and professional growth, offering reliable, excellent training that continues to shape the future. Whether you seek to upskill, reskill, or simply stay ahead of the curve, Nexus Human is the place to turn for an educational experience marked by quality, reliability, and innovation.
