Course overview
Accredited ITIL® Version 3 2017 Foundation course with the Official ITIL® Foundation exam.
Established in 1994, Balance Global was one of the first 3 training companies to be approved in the UK by the UK Cabinet Office to deliver PRINCE2® accredited courses.
Job outcomes
- IT Project Manager
- IT Technology Manager
- Service Delivery Manager
- Senior Project Manager
- Information Technology Director
Recognition
Study method
- Online
- Blended
- In-class
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Duration study load
- 5 months
Entry requirements
The course has no pre-requisite knowledge required
Course features
The key features of our courses that maximise your chances of passing the exams in order of importance:
- Mock exam papers provided by the AXELOS chief examiner
- Over 20 hours of in-depth instructor-led training
- 9-course modules
- Tutor support provided by an AXELOS qualified lead ITIL trainer
The design has been implemented in Adobe Flash and contains Adobe PDF files. Your system should have the following minimum specification:
- Windows7®, Vista® or XP®, MAC OSX or Linux Ubuntu
- Broadband-grade connection (=>0.5MB/sec)
- Web browser IE7+, Firefox
Assessment
This course package includes the official ITIL Foundation exam:
- Multiple choice 40 questions
- 26 marks or more required to pass (out of 40 available marks) – 65%
- Closed book exam
- 60 minutes duration
- This exam texts how much of the theory you have retained and understand
- No negative marking
- Qualification valid for life
Advantages of online proctor examinations
- You choose the language of your exam – up to 22 languages available
- You get 24/7/365 customer support for any questions you may have
- You get instant online provisional results
- You can view, download and print your e-certificate once the official results are out
- Your employer, potential employer or recruitment agency can verify your certificate online
- Can be taken in the comfort of your own home at a date and time of your own choosing
Testimonials
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James RITIL® Version 3 Foundation Course – Accredited Course with Official ITIL® Foundation Exam"Well structured, good pace, focused on the exam syllabus and also covers relevant information not examined so adding good value overall. If you can’t pass using this course I would be surprised. I liked the ability to repeat topics to re-enforce learning and the ability to go back and re-sit tests. In summary, very cost-effective and a very good option to consider over classroom-based learning. I recommend you read the documents the tutor suggest you read too, these are or should be considered mandatory for general learning. So, I passed the exam after one week of reviewing this course with a very high pass rate."
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Nicola FITIL® Version 3 Foundation Course – Accredited Course with Official ITIL® Foundation Exam"Hopping between different providers between purchase, course and exam was a bit frustrating. The course software was good but slightly clunky in places - logging me out relatively frequently. Apart from that, it was pretty well structured and easy enough to follow."
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Craig WITIL® Version 3 Foundation Course – Accredited Course with Official ITIL® Foundation Exam"Exam format was intuitive and exam monitor was friendly and helpful."
Special Dispensations
There are some conditions (such as dyslexia) that qualify for extra time in the examinations. If you think you may qualify for extra time please let us know when you book your exam.
Please note that you will need to provide documentary evidence of the condition to qualify for extra time and give us 20 days’ notice of your booking.
Who's it for?
This ITIL® online training course is specifically intended for those with busy schedules that require the flexibility to study in their own time and is for anyone wanting to:
Gain first-class Service Management skills
Information Technology Infrastructure Library (ITIL) is a framework for best practices in IT service management. It’s recognised all over the world as a de facto key certifications for IT and service management professionals.
Improved employment prospect
Most Project Management roles advertised on job boards and through agencies stipulate PRINCE2® as the must-have qualification to even be considered for an interview.
There are a number of salary studies available on the internet that show the good salaries that can be achieved in this exciting and challenging role. CWjobs monthly survey is just one and shows salaries ranging between £48,000 up to £76,800 with an average of £60,187. The interviews for the higher paid roles are only possible through ITIL accreditation as a starter.
About Balance Global
Established in 1994, Balance Global was one of the first 3 training companies to be approved in the UK by the UK Cabinet Office to deliver PRINCE2® Accredited Courses. We have since broadened our portfolio to include MSP® (Managing Successful Programmes) and ITIL® (IT Infrastructure Library) qualification courses in addition to leadership, soft skills and designing bespoke training solutions.
We believe that our longevity can be attributed to the following facts:
- Strong attention to quality - In terms of pass rates we are in the top 10% of APMG/AXELOS Approved Training Organisations (ATO’s). We are also Matrix accredited
- We are able to bulk buy exam papers keeping our costs low
- Trainer experience – All of our trainers have hands-on project and service management experience, rather than just being experienced trainers. We never use trainers who are not AXELOS/APM Group accredited and approved
- Consultancy assignments - We regularly undertake project and programme management assignments on behalf of our corporate clients, which ensures we are up to date regarding current working practices and techniques
- Product focus – We keep focused on our areas of expertise and what we do best rather than diversifying too broadly
One of our values is to provide good ‘takeaway’ value. By this, we mean that we don’t just want to teach theory or chalk up exam passes. We want delegates to be able to go back to their workplace and implement what they have learnt straight away and really make a difference. This is why we offer a range of templates, and after-care service and consultancy to help clients tailor PRINCE2® and MSP® and embed them within their working practices.
