Course overview
The Microsoft Certified Associate is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to upskill and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.
Upon completion of this course, you’ll receive one Microsoft 365 Fundamentals ‘Acclaim’ badge and two Microsoft Dynamics 365 Associate ‘Acclaim’ badges that you can add to your CV or social media profile for prospective employers to see. You’ll also receive three Microsoft certifications (1 x Microsoft 365 Fundamentals certification, 2 x Microsoft Dynamics 365 Associate certifications.
Hudson’s exam pass rate is 92.4%
Recognition
Study method
- Online
- Blended
- In-class
Awards
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Duration study load
This is dependent on several factors such as your level of experience of the subject matter, the amount of time you can dedicate to the course each week, and how quickly you absorb information. Learners can finish a single course from anywhere between 1-3 months. You will have full access to the resources for 12 months and must take your exams within this period.
Assessment
Certification exams included:
- MS-900: Microsoft 365 Fundamentals
- MB-200: Microsoft Dynamics 365 Customer Engagement Core
- MB-240: Microsoft Dynamics 365 for Field Service
- MB-230: Microsoft Dynamics 365 for Customer Service
Delivery
Video Learning
Access to video-based online learning material. Tutors use diagrams and illustrations to teach the classes, as well as giving demonstrations. Lessons are pre-recorded allowing you to fast-forward, rewind and pause at any time throughout the lessons. Videos can be viewed on different devices including a desktop computer, laptop, tablet, and smartphone.
MeasureUP Practice Exams
After working your way through each course, you should be ready to start revising for your official exams. To do this, we provide you with MeasureUP practice tests. MeasureUP is the official provider to Microsoft for practice tests. These are the closest experience to the actual exam you’ll be taking. Scroll down to learn more about MeasureUP and the practice tests. As part of this course, we will also provide you with exam prep textbooks for each certification exam (excluding the MS-900: Microsoft 365 Fundamentals)
Official Microsoft Exams
Having confidently passed the practice tests, you will be ready to sit the official Microsoft exams – which we will book on your behalf. These are known as an ‘online, web-proctored exams’. This means they can be taken at home. One of the requirements for taking these exams is that you must have a web camera so a proctor can observe you during the exams. This is to ensure no cheating takes place.
Subjects
- Module 1: Cloud Concepts
- Module 2: Core Microsoft 365 Services
- Module 3: Security, Compliance, Privacy, and Trust in Microsoft 365
- Module 4: Microsoft 365 Pricing and Support
- Module 5: Course Review
Dynamics: Power Platform Applications (MB-200.1)
- Module 1: Power Platform Overview
- Module 2: Data Model
- Module 3: Building Model-Driven Applications
- Module 4: Building Canvas Applications
- Module 5: Security
- Module 6: Course conclusion
Dynamics: Power Platform Automation (MB-200.2)
- Module 1: Platform Automation Overview
- Module 2: Business Rules
- Module 3: Workflows
- Module 4: Microsoft Flow
- Module 5: Business Process Flows
- Module 6: Course Conclusion
Dynamics: Power Platform integrations (MB-200.3)
- Module 1: Introduction Integration
- Module 2: Integration With Office
- Module 3: Managing Data
- Module 4: Course Conclusion
Dynamics: Power Platform Test and Deploy (MB-200.4)
- Module 1: Manage Instances and Applications
- Module 2: Manage Solutions
- Module 3: Additional Considerations
- Module 4: Documentation and Testing
- Module 5: Course Conclusion
Configuring Dynamics 365 for Field Service (MB-240.1)
- Module 1: Configure Field Service
- Module 2: Resource Scheduling Configuration
- Module 3: Defining and Configuring Bookable Resources
- Module 4: Configure Incidents
Work Order and Delivery Execution for Dynamics 365 for Field Service (MB-240.2)
- Module 1: Inventory and Work Order Management
- Module 2: Field Service Agreements
- Module 3: Inventory and Purchasing
- Module 4: Field Service Mobile
Universal Resource Scheduling for Dynamics 365 for Field Service (MB-240.3)
- Module 1: Universal Resource Scheduling
- Module 2: Managing Scheduling Options
- Module 3: Customising the Schedule Board
- Module 4: Advanced Scheduling Options
Dynamics: Power Platform Applications (MB-200.1)
- Module 1: Power Platform Overview
- Module 2: Data Model
- Module 3: Building Model-Driven Applications
- Module 4: Building Canvas Applications
- Module 5: Security
- Module 6: Course Conclusion
Dynamics: Power Platform Automation (MB-200.2)
- Module 1: Platform Automation Overview
- Module 2: Business Rules
- Module 3: Workflows
- Module 4: Microsoft Flow
- Module 5: Business Process Flows
- Module 6: Course Conclusion
Dynamics: Power Platform Integrations (MB-200.3)
- Module 1: Introduction Integration
- Module 2: Integration With Office
- Module 3: Managing Data
- Module 4: Course Conclusion
Dynamics: Power Platform Test and Deploy (MB-200.4)
- Module 1: Manage Instances and Applications
- Module 2: Manage Solutions
- Module 3: Additional Considerations
- Module 4: Documentation and Testing
- Module 5: Course Conclusion
Dynamics 365 for customer engagement for Customer Service (MB-230.1)
- Module 1: Customer Service Overview
- Module 2: Case Management
- Module 3: Service Level Management
- Module 4: Knowledge Management
- Module 5: Course Conclusion
About Hudson
In the confusing world of e-learning, Hudson is quite simply one of the best at what they do. Why? Because they offer first-class customer service. The Hudson Learning Center puts their customers’ needs before anything else. If there’s something they can do to help you, Hudson will climb mountains to do it.
The Hudson online courses, certifications, and diplomas are highly effective, offering a whole range of features designed to get you certified faster. Some of these incredible features include video and audio based training so you can see and hear your tutor, 24/7 online tutor support, and online labs to practice your skills in a simulated environment.
Come and give Hudson a try. They’ll change the way you think about learning.
