Course overview
This CQI/IRCA certified PT208: Managing Quality Planning course will provide practical skills development in product/service management in the early phases of the product/service lifecycle. Learners will leave the course with the capability of working with teams to deploy an integrated project-based approach to product/service quality planning and risk management, in order to meet customer and stakeholder requirements through innovation, concept design and development of products and services.
Campus locations
What you'll learn
You will have the knowledge to:
- Evaluate product/project risks from a stakeholder/customer point of view
- Understand typical risks associated with their organisation’s context and how they are addressed
- Translate legal, compliance, regulatory, societal and standards-related requirements into functional requirements for product and service development within their organisation
- Be a quality planner in using project, product/service and risk management to prevent potential problems with product and service quality
You will learn the skills to:
- Translate customer requirements into functional requirements for product and service development within their organisation
- Develop assurance plans for the stages of product and service development with external providers/suppliers
- Lead changes resulting from product/service design, assessing shortfalls in operational process and development objectives
Study method
- In-class
- Online
- Blended
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Duration study load
- 3 days
Entry requirements
There are no prerequisites, but there is recommended prior knowledge which can be gained by attending FD103: Introduction to Risk Management and FD105: Introduction to Product and Service Management.
Materials
All learners will receive a comprehensive set of training materials. As we are conscious of our environmental impact, our default position is that materials are provided digitally through our partner Mimeo Digital. This allows learners the flexibility to view materials on a laptop, tablet or to print if preferred.
We will also provide loan copies of the necessary standards for use during the course.
For eCourses, all materials will be provided digitally through the eCourse platform.
Who's it for?
This PT208: Managing Quality Planning course is aimed at those managing products and services through quality planning phases, translating customer/stakeholder and other requirements into functional product and service requirements.
What does IRCA and CQI stand for?
IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.
About TPT Consultancy & Training
Auditing, Quality and Management Specialists
Over 30 years as your partner of choice
From humble beginnings in 1993, TPT has grown from a one-man-band consultancy to a leading global provider of bespoke training solutions.
As a premier global provider of bespoke training solutions, we specialise in aerospace, automotive, and CQI/IRCA management systems, offering tailored business improvement training. Our expertise is a driving force behind our clients’ operational success, providing targeted guidance and skills enhancement. With a focus on excellence in the aerospace and automotive industries, as well as CQI/IRCA standards, we empower organisations to navigate challenges effectively, ensuring they are well-equipped to achieve and sustain operational excellence in these specialised sectors.
We are proud to be approved by a number of professional bodies allowing us to deliver a comprehensive suite of CQI/IRCA auditor courses (including ISO 9001, ISO 14001 and ISO 45001). Additionally, we are TPAB-approved to deliver the sanctioned auditor authentication training required in the aerospace industry.
