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Change Management Practitioner

Study Method Online
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Course overview

Change Management Practitioner is the advanced qualification in the APMG Change Management series, developed with the Change Management Institute. Where Foundation tests whether you understand the theory, Practitioner tests whether you can apply it — working through a realistic change scenario and justifying the approach you’d take.

Practitioner is the level that moves you from understanding change to leading it. It’s valued across every sector running transformation, and the open-book exam is built around a case study — so it rewards judgement and application, not memorising the guide.

Who's It For?

  • Change Management Foundation Holders: You've passed Foundation and want the applied certification that proves you can lead change.
  • Change & Project Managers: Already running change or projects and want a credential that proves you can apply the methods, not just recall them.
  • Transformation Managers: Leading transformation programmes and want a recognised, applied change credential.
  • Business Change Managers: Owning the people side of change and want to apply the roles and practices with authority.
  • Senior Responsible Owners: Accountable for a change initiative and want to understand how to steer it so it sticks.
  • Operational Line Managers: Leading teams through change and ready to do it deliberately, not by instinct.

Job outcomes

  • Change Manager — £45k–£65k avg.
  • Senior Change Manager — £50k–£70k avg.
  • Head of Change — £65k–£85k avg.

Want to see more job outcomes and how your future could change?

What you'll learn

  • How people experience change, including the change curve, transition, learning styles, motivation, and managing resistance
  • Drivers and types of organisational change, culture, leadership roles, and building change teams
  • Identifying and mapping stakeholders, designing engagement strategies, and communication planning
  • Assessing change impact, building readiness and adoption, and sustaining and measuring change
  • Applying the Practitioner open-book case study exam format under time pressure

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
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Duration study load

3–6 weeks recommended duration. Approximately 30 hours of study recommended to be exam ready. Course access is available for 12 months.

Delivery

Fully online, study at your own pace, around work. Access course materials on any device, 24/7. Course access is provided for 12 months.

Entry requirements

You must hold the Change Management Foundation certificate before sitting the Practitioner exam — this is the entry requirement set by APMG.

Find out more about the entry requirements for this course

Pathways

  • MSP® Foundation — Managing Successful Programmes, for leading strategic programmes that deliver large-scale change.

  • PRINCE2® Practitioner — Run the projects that deliver change with the UK's most recognised method at practitioner level.

  • AgilePM® Practitioner — Lead change in agile environments where requirements keep moving.

Course features

  • 12 Months Course Access: Full access to all accredited course materials for 12 months, on any device, 24/7.
  • Official APMG Exam: Optional add-on at checkout — booking arranged with APMG International.
  • Practice Exam Papers: Full-length practice papers and sample scenarios modelled on the real Practitioner exam.
  • Success Manager Support: A dedicated Success Manager to keep you on track from enrolment through to your exam.
  • Certificate & Digital Badge: Official APMG International certificate and shareable digital badge upon passing.
  • 14-Day Money-Back Guarantee: Full refund if you change your mind within 14 days of enrolling.

Professional Recognition

This course is accredited by APMG International, which is accredited by the UK Accreditation Service (UKAS). The qualification is developed with the Change Management Institute (CMI), the global professional body for change managers. Accredited Change Management training is provided by ITonlinelearning, an APMG-International Accredited Training Organisation.

Assessment

The official APMG Change Management Practitioner exam is an optional add-on at checkout.

  • Format: Objective testing — case study (80 marks)
  • Pass mark: 40 out of 80 (50%)
  • Duration: 2.5 hours
  • Type: Restricted open book — the official study guide is permitted throughout; no other notes or materials are permitted
  • Delivery: Online via APMG International's remote invigilation platform
  • Results: Provisional pass or fail result given immediately upon completion; official certificate and digital badge follow shortly after

Subjects

The course is structured across eight modules, covering how to apply change management theory to realistic scenarios, from individual and organisational change through to stakeholder strategy, communication, planning, and exam technique.

Core Units
Practitioner & the Open-Book Exam — How Practitioner differs from Foundation · The case-study question format · Using the study guide under time pressure
Applying Change to the Individual — Working with how people react · Diagnosing and addressing resistance in a scenario · Motivating through change
Applying Change to the Organisation — Reading culture · Choosing the right change approach for the context · The roles that drive it
Stakeholder Strategy in Practice — Mapping stakeholders for a real initiative · Designing and adapting an engagement strategy
Communication & Engagement in Practice — Building a communication plan · Choosing channels · Keeping people engaged through delivery
Planning & Leading the Change — Change planning · Levers and interventions · Building the team and capability
Impact, Readiness & Sustaining Change — Assessing impact · Building readiness · Measuring and embedding change so it lasts
Exam Technique & Mock Papers — Working the case study · Navigating the study guide quickly · Full-length mock papers · Final revision

Want more information about the subjects for this course?

Payment options

Course fees - £295

  • Klarna — Pay in 3 or Pay Later: 3 interest-free payments every 30 days, or pay the full amount within 30 days.

  • PayPal — Pay in 3: 3 interest-free payments spread over 2 months.

  • Payl8r — Pay Monthly: Spread over up to 18 months, subject to status. Credit is subject to creditworthiness and affordability assessments.

  • Team & Corporate: Bulk discounts available for teams of 3 or more, with a dedicated account manager and custom reporting.

Find out more about the payment options for this course

About Career Smarter

Career Smarter is a leading UK-based online learning company focused on delivering flexible and affordable training solutions. Our mission is to empower learners with career-boosting qualifications that fit around their lifestyle and goals. Every learner is assigned a dedicated account manager to ensure they have the support and resources they need to succeed from day one. We believe in partnering with each individual on their learning journey — offering expert guidance, recognised content, and a commitment to delivering results that help learners achieve real career progress — whether that's landing a job, getting promoted, or gaining the confidence to take on new responsibilities.

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