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Course overview
A manager’s effectiveness depends on the manager! This 2-day course provides a unique opportunity for a manager or aspiring supervisor/manager to step back and critically review how they manage and lead others. The review is very interactive, and the course content is very practical.
Each delegate will learn about themselves through a mix of discussion & self-assessment activities. Each delegate will prepare a personal action plan, which is both challenged and supported by other delegates.
The Practical MBA – Managing By Your Actions training course is available throughout the UK.
- CPD Value 11 Hours
What you'll learn
- An awareness of their communication style and its impact
- Understand their preferred Leadership style & its impact
- Know how to give effective feedback
- How to gain commitment & empower others
- What motivates them & how to motivate others
- Current level of Emotional Intelligence & how to use this effectively to gain results
- Performance Management techniques
- How to deal with work-related stress
- Own conflict handling style
- How to handle “difficult conversations.”
Study method
- In-class
- Online
- Virtual
- Blended
Locations
- England
- Birmingham
- Bristol
- Leeds
- London
- Manchester
- Nottingham
- Scotland
- Edinburgh
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Duration study load
- 2 Days
Testimonials
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Toria Price, St John Cymru WalesThe Practical MBA - Managing By Your Actions - (2 Days)"I had quite a negative attitude toward attending this course, thought it would be a waste of time, but felt the course was really useful and informative."
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Julie McGoigle, St John Cymru WalesThe Practical MBA - Managing By Your Actions - (2 Days)"I found the two days to be a fabulous experience - pushing my comfort zones in a controlled environment."
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Leslie Robson, Westridge Construction LtdThe Practical MBA - Managing By Your Actions - (2 Days)"Excellent course and content. Thank-you."
Additional information
Timetable
Day 1
09:30 – 10:00 Coffee, introductions, and personal objectives
10:00 – 10:30 Leadership styles (questionnaire & self-reflection)
10:30 – 11:15 Effective Communication (questionnaires on listening/ Transactional Analysis & self-reflection)
11:15 – 11:30 Coffee break
11:30 – 12:00 Giving & Receiving Feedback (discussion & practice)
12:00 – 13:00 Equality, Diversity & Stereotyping – the law & our line manager responsibilities
13:00 – 14:00 Lunch Break
14:00 – 14:45 Empowerment (questionnaires & self-reflection)
14:45 – 15:15 Gaining commitment from others. (questionnaires & self-reflection)
15:15 – 16:15 (including 15 min break) Personal & team motivation (questionnaire & self reflection)
16:15 – 16:30 Review of day.
Day 2
09:30 – 09:45 Review of Day 1 & personal actions
09:45 – 11.15 Emotional Intelligence – how well do we understand ourselves & others? (questionnaire & self-reflection)
11.15-11.30 Coffee Break
11.30 – 13.00 Performance Management
13.00 – 14.00 Lunch Break
14.00 – 15.00 Conflict & handling difficult conversations (questionnaire)
15.00 – 16.00 Case study – group discussion learning
16:00 – 16:30 Summary & Agreed Actions
About PTP Training & Marketing
PTP - Practical Training for Professionals, was established in 1991 and specialises in hands-on practical training. PTP is a UK-based company specialising in providing advanced management, intermediate and introductory management training courses, and sales training courses to newly recruited and experienced company executives.
PTP has also delivered programmes to a wide range of public sector, charities, and not-for-profit organisations. Our management, sales, and project management training has to be designed factoring in the job requirements, company culture, and human psychology. Whatever your job role, PTP has a training course that will improve your performance.
All courses are delivered face-to-face in small groups, ensuring individual needs are met.
PTP provides 100's of 1/2, 1 & 2 day courses in management training, sales training, customer care training, project management training, and personal development training.
PTP delivers training in the following key areas:
- Customer Care Training
- Finance & Planning Training
- Management Training
- Project Management Training
- Time Management Training
- Personal Development Training
- Sales & Marketing Training
PTP's main training venues are in London, Bristol, Birmingham, Nottingham, Leeds, Manchester, and Edinburgh, and virtually. We can also deliver in-house at your offices or at our venues, or virtually. This is usually more cost-effective for groups of 3 delegates or more.
