Course overview
The Global PA Business Diploma with ILM Digital Award is a comprehensive professional development programme designed for Executive Assistants, Personal Assistants, and Business Support professionals looking to elevate their skills and advance their careers.
Delivered by the Global PA Association & Training Academy — a London-based organisation with over 15 years of industry expertise and a global network of 10,000+ professionals — this diploma combines business and management skills training with a nationally and internationally recognised ILM Digital Award, accredited by the Leadership & Management Division of the City & Guilds Group, recognised in over 80 countries and by 95% of HR & L&D Managers.
Participants will develop core business and management competencies, gaining practical tools and knowledge that directly support their executives and contribute to organisational success. The programme is CPD Standards Office endorsed, meaning learners earn CPD points upon completion, supporting their ongoing professional development and career progression.
Upon successful completion, graduates receive the ILM Digital Award, a credential recognised by major organisations and institutions worldwide, enhancing their professional profile and opening clear pathways into roles in Management, Leadership, Project Management, HR, and more.
Job outcomes
- Executive assistant
- Senior Executive Assistant
- Business Support Assistant
- Senior PA
- Strategic Business Support EA
Recognition
Study method
- In-class
- Online
- Blended
- Virtual
Locations
- England
- London
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Duration study load
3 days (classroom or live online via Zoom).
Bespoke 1:1 sessions are also available live online over a period of 4–6 weeks.
Delivery
The Global PA Business Diploma is delivered across three flexible formats:
Classroom — Held at the Grand Connaught Rooms, Great Queen Street, Covent Garden, London WC2, the 3-day classroom programme offers an immersive, in-person learning experience.
Live Online — Learners can join the classroom sessions remotely in real time via Zoom, offering the same interactive experience as the in-person programme.
Bespoke 1:1 Online — For those who prefer a more personalised approach, bespoke one-to-one sessions are available live online over a period of 4 to 6 weeks, with coaching from your tutor.
About Global PA Association & Training Academy
The Global PA Association & Training Academy is a leading professional body dedicated to supporting, developing, and championing Executive Assistants, Personal Assistants, Chiefs of Staff, and business support professionals around the world. Founded with a mission to elevate the profession and empower assistants to thrive in strategic business environments, the organisation provides a dynamic platform for learning, networking, career progression, and industry recognition. At the heart of the Association is a commitment to professional excellence. Through its Training Academy, members gain access to industry-leading courses, workshops, masterclasses, and certification programmes designed to strengthen both technical and strategic skills. From leadership and communication to stakeholder management, project coordination, emotional intelligence, and business operations, the Academy equips Executive Assistants with the capabilities needed to become trusted strategic partners within their organisations. The Global PA Association also creates opportunities for connection and collaboration through conferences, networking events, webinars, mentoring initiatives, and community engagement. These experiences allow assistants to share knowledge, build confidence, expand their professional networks, and stay ahead of evolving workplace trends and technologies. A key part of the organisation’s mission is advocacy. The Association actively champions the value and impact of Executive Assistants, helping businesses recognise the critical role assistants play in organisational success. By celebrating achievement through awards programmes and promoting continuous learning and career development, the Association is helping to redefine the profession as one of influence, leadership, and strategic contribution. Whether supporting individuals at the beginning of their career or experienced assistants stepping into leadership roles such as Chief of Staff, the Global PA Association & Training Academy is committed to inspiring ambition, unlocking potential, and shaping the future of the administrative profession worldwide.
