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Course overview
2-day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The objective of this course is to provide delegates with the skills to be first-rate facilitators.
This Advanced Facilitation Skills course is available throughout the UK.
- CPD Value 11 Hours
What you'll learn
- Understanding of what a facilitator does and crucially what they don’t do
- Develop and design an event that will lead a group through to a successful outcome
- Skill in applying the best creative techniques
- Handling group dynamics and deal with challenges, resistance, and disruption
- Competence in the 12 Skills of Facilitation – A dozen skills that all accomplished facilitators must master
- The ‘Facilitators route map ‘ – a step-by-step guide for setting up, marketing, designing, and conducting a dynamic event
Study method
- In-class
- Online
- Virtual
- Blended
Locations
- England
- Birmingham
- Bristol
- Leeds
- London
- Manchester
- Nottingham
- Scotland
- Edinburgh
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Duration study load
- 2 Days
Testimonials
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Robert Scott, RSK Business Solutions LtdAdvanced Facilitation Skills - (2 Days)"Malcolm was welcoming and friendly from the start, tailoring the training to suit me personally. Malcolm is professional and knowledgeable and it was a pleasure attending the training. Thank you"
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Caroline Cross, Nexen UK LtdAdvanced Facilitation Skills - (2 Days)"The structure of the course was excellent as we were coached as opposed to sitting and listening. I got a lot out of this 2-day course and I think the leader knew how to pull every effort out of us."
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Abby Taylor, Wellcome TrustAdvanced Facilitation Skills - (2 Days)"This was probably the best training course I have attended. In terms of things to take away, I would normally struggle to find many things I would implement but these will be many."
Additional information
Timetable
Day 1
09:30 – 10:00 Coffee & Course Objectives
10:00 – 11:15 Understanding Facilitation (A detailed examination of the role, qualities, and skills of an accomplished facilitator. A breakdown of the 3 fundamentals of facilitation: task, process, and people.)
11:30 – 12:45 The Facilitators Toolkit (Part 1)(The first two essential facilitation skills: First, a route map for creating a facilitated event, including defining the purpose, process, and anticipated outcomes. Second, techniques for engaging the key stakeholders.)
12:45 – 13:45 Lunch
13:45 – 14:30 The Facilitators Toolkit (Part 2)(An insight into the next 4 skills required of an Accomplished Facilitator:1) Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress)
14:30 – 15:15 Real Life Scenarios (Participants apply the lessons learned so far to conduct a simulated facilitated event based on their own real-world situations.)
15:30 – 16:00 Managing Conflict (It is highly likely that in a facilitated event, conflict will occur between individuals and/or groups. This session looks at typical sources of conflict and what to do to prevent them from occurring and manage them if they arise.)
Day 2
09:45 – 10:30 Handling Difficult Situations (This session looks at how to deal with challenges, disruptions, and resistance within the group.)
10:45 – 11:30 Practical Exercise – Handling Difficult Situations (The participants apply the lessons learned to handle difficult situations in a simulated facilitated event.)
11:30 – 12:30 The Facilitators Toolkit (Part 3)(Exploration of the next 3 facilitators skills9), Developing action plans10, Reviewing progress against anticipated outcomes11,) Ensuring the momentum caused by a successful event is translated into further action)
12:30 – 13:30 Lunch
13:30 – 14:00 Creative Techniques (An introduction to the most effective creative techniques.)
14:00 – 15:15 Practical Exercise – Using Creative Techniques (The participants apply the creative techniques learned in a simulated facilitated event based on their own real-world situations.)
15:30 – 16:00 Giving and Receiving Feedback (Each participant receives feedback from their colleagues on their strengths and areas where they need to develop their facilitation skills.)
16:00 – 16:30 Preparing a Personal Action Plan (Each participant creates a list of actions to apply the principles taught in the course to their own situation.)
16.30 Summary & Action Plans Agreed
About PTP Training & Marketing
PTP - Practical Training for Professionals, was established in 1991 and specialises in hands-on practical training. PTP is a UK-based company specialising in providing advanced management, intermediate and introductory management training courses, and sales training courses to newly recruited and experienced company executives.
PTP has also delivered programmes to a wide range of public sector, charities, and not-for-profit organisations. Our management, sales, and project management training has to be designed factoring in the job requirements, company culture, and human psychology. Whatever your job role, PTP has a training course that will improve your performance.
All courses are delivered face-to-face in small groups, ensuring individual needs are met.
PTP provides 100's of 1/2, 1 & 2 day courses in management training, sales training, customer care training, project management training, and personal development training.
PTP delivers training in the following key areas:
- Customer Care Training
- Finance & Planning Training
- Management Training
- Project Management Training
- Time Management Training
- Personal Development Training
- Sales & Marketing Training
PTP's main training venues are in London, Bristol, Birmingham, Nottingham, Leeds, Manchester, and Edinburgh, and virtually. We can also deliver in-house at your offices or at our venues, or virtually. This is usually more cost-effective for groups of 3 delegates or more.
