Advanced Facilitation Skills - (2 Days)

Timetable

Day 1

09:30 – 10:00 Coffee & Course Objectives

10:00 – 11:15 Understanding Facilitation (A detailed examination of the role, qualities, and skills of an accomplished facilitator. A breakdown of the 3 fundamentals of facilitation: task, process, and people.)

11:30 – 12:45 The Facilitators Toolkit (Part 1)(The first two essential facilitation skills: First, a route map for creating a facilitated event, including defining the purpose, process, and anticipated outcomes. Second, techniques for engaging the key stakeholders.)

12:45 – 13:45 Lunch

13:45 – 14:30 The Facilitators Toolkit (Part 2)(An insight into the next 4 skills required of an Accomplished Facilitator:1) Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress)

14:30 – 15:15 Real Life Scenarios (Participants apply the lessons learned so far to conduct a simulated facilitated event based on their own real-world situations.)

15:30 – 16:00 Managing Conflict (It is highly likely that in a facilitated event, conflict will occur between individuals and/or groups. This session looks at typical sources of conflict and what to do to prevent them from occurring and manage them if they arise.)

Day 2

09:45 – 10:30 Handling Difficult Situations (This session looks at how to deal with challenges, disruptions, and resistance within the group.)

10:45 – 11:30 Practical Exercise – Handling Difficult Situations (The participants apply the lessons learned to handle difficult situations in a simulated facilitated event.)

11:30 – 12:30 The Facilitators Toolkit (Part 3)(Exploration of the next 3 facilitators skills9), Developing action plans10, Reviewing progress against anticipated outcomes11,) Ensuring the momentum caused by a successful event is translated into further action)

12:30 – 13:30 Lunch

13:30 – 14:00 Creative Techniques (An introduction to the most effective creative techniques.)

14:00 – 15:15 Practical Exercise – Using Creative Techniques (The participants apply the creative techniques learned in a simulated facilitated event based on their own real-world situations.)

15:30 – 16:00 Giving and Receiving Feedback (Each participant receives feedback from their colleagues on their strengths and areas where they need to develop their facilitation skills.)

16:00 – 16:30 Preparing a Personal Action Plan (Each participant creates a list of actions to apply the principles taught in the course to their own situation.)

16.30 Summary & Action Plans Agreed