CMI Level 2 Diploma in Team Leading
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Subjects
ITonlinelearning offers all the Level 2 study units from the CMI – so you have the widest selection available to tailor a study programme that best suits you and your career!
To achieve the CMI Level 2 Diploma in Team Leading, you will need to complete all units in Group A with 1 unit from Group B, to a minimum of 38 credits.
This unit is about the development of the skills and knowledge of the team leader, and the responsibilities for team welfare.
This unit is about organising and leading a team briefing to communicate within the team.
This unit is about identifying, sourcing, managing and maximising resources to achieve team objectives.
This unit is about understanding how to communicate and develop work relationships with the manager, team and those outside the team.
This unit is about inducting a new team member and identifying, planning and implementing team training.
This unit is about identifying the customer, providing the level of service and resolving customer issues.
This unit is about leading the team in planning, reviewing and achieving the work to meet required objectives.
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