EA 7 Key Management Skills Advanced Programme, ILM Recognised
The EA 7 Key Management Skills Advanced Programme is an ILM Recognised professional development course designed for Executive Assistants, Personal Assistants

and administrative professionals who want to strengthen their management, leadership, and strategic business support capabilities.
This comprehensive programme focuses on the seven essential management skills required in today’s workplace: communication, emotional intelligence, teamwork, organisational skills, planning, delegation, problem-solving, and decision-making. Through interactive learning, practical activities, case studies, group discussions, and workplace application exercises, participants gain the confidence and expertise needed to perform at a higher strategic level and provide greater support to executives and their teams.
The programme covers key areas including organisational efficiency, commercial awareness, project management, communication and influencing skills, coaching and mentoring, emotional intelligence, leadership development, personal branding, customer service excellence, and event management. Participants will learn practical techniques that can be immediately applied in their professional roles to improve effectiveness, productivity, and workplace relationships.
Accredited by the Institute of Leadership & Management (ILM), part of the City & Guilds Group, the programme includes an ILM Digital Credential and is recognised by the CPD Standards Office. It has also been assessed and approved by Birkbeck, University of London, for PA students studying the Certificate in Higher Management for PAs (CertHE ManPAs).
Delivered live online, this advanced programme provides a structured pathway for EAs and PAs to develop professionally, enhance their leadership potential, and contribute more strategically to organisational success.