Course overview
EA 7 Key Management Skills Advanced Programme, ILM Recognised
The EA 7 Key Management Skills Advanced Programme is an ILM Recognised professional development course designed for Executive Assistants, Personal Assistants
and administrative professionals who want to strengthen their management, leadership, and strategic business support capabilities.
This comprehensive programme focuses on the seven essential management skills required in today’s workplace: communication, emotional intelligence, teamwork, organisational skills, planning, delegation, problem-solving, and decision-making. Through interactive learning, practical activities, case studies, group discussions, and workplace application exercises, participants gain the confidence and expertise needed to perform at a higher strategic level and provide greater support to executives and their teams.
The programme covers key areas including organisational efficiency, commercial awareness, project management, communication and influencing skills, coaching and mentoring, emotional intelligence, leadership development, personal branding, customer service excellence, and event management. Participants will learn practical techniques that can be immediately applied in their professional roles to improve effectiveness, productivity, and workplace relationships.
Accredited by the Institute of Leadership & Management (ILM), part of the City & Guilds Group, the programme includes an ILM Digital Credential and is recognised by the CPD Standards Office. It has also been assessed and approved by Birkbeck, University of London, for PA students studying the Certificate in Higher Management for PAs (CertHE ManPAs).
Delivered live online, this advanced programme provides a structured pathway for EAs and PAs to develop professionally, enhance their leadership potential, and contribute more strategically to organisational success.
Job outcomes
- Executive Assistant (EA)
- Senior Executive Assistant Personal Assistant (PA)
- Senior Personal Assistant
- Executive Support Manager
- Office Manager
- Administrative Manager
- Executive Office Coordinator
- Business Support Manager
- Chief Executive Assistant
- Executive Operations Coordinator
- Team Coordinator
Study method
- In-class
- Online
- Blended
- Virtual
Locations
- England
- London
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Duration study load
Duration: Approximately 3–6 days of live online training (depending on delivery schedule)
Study Load: Flexible / Part-Time
Delivery
Online and Classroom
About Global PA Association & Training Academy
The Global PA Association & Training Academy is a leading professional body dedicated to supporting, developing, and championing Executive Assistants, Personal Assistants, Chiefs of Staff, and business support professionals around the world. Founded with a mission to elevate the profession and empower assistants to thrive in strategic business environments, the organisation provides a dynamic platform for learning, networking, career progression, and industry recognition. At the heart of the Association is a commitment to professional excellence. Through its Training Academy, members gain access to industry-leading courses, workshops, masterclasses, and certification programmes designed to strengthen both technical and strategic skills. From leadership and communication to stakeholder management, project coordination, emotional intelligence, and business operations, the Academy equips Executive Assistants with the capabilities needed to become trusted strategic partners within their organisations. The Global PA Association also creates opportunities for connection and collaboration through conferences, networking events, webinars, mentoring initiatives, and community engagement. These experiences allow assistants to share knowledge, build confidence, expand their professional networks, and stay ahead of evolving workplace trends and technologies. A key part of the organisation’s mission is advocacy. The Association actively champions the value and impact of Executive Assistants, helping businesses recognise the critical role assistants play in organisational success. By celebrating achievement through awards programmes and promoting continuous learning and career development, the Association is helping to redefine the profession as one of influence, leadership, and strategic contribution. Whether supporting individuals at the beginning of their career or experienced assistants stepping into leadership roles such as Chief of Staff, the Global PA Association & Training Academy is committed to inspiring ambition, unlocking potential, and shaping the future of the administrative profession worldwide.
