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Course overview
This 2 day course aims to give those in their first managerial role a thorough understanding of the role of the manager and equip them with the necessary skills, practical techniques and tips to manage both individuals and the team with confidence.
This course suits
Anyone who is new or relatively new to management and wants to gain the skills to cope effectively with their new role.
This Essential Management Skills (2 Days) course is available throughout the UK.
- CPD Value 11 Hours
What you'll learn
- State the role and the 3 main responsibilities of a manager.
- Adapt your management style to suit the individual.
- Motivate individuals and the team, and give them feedback on their performance.
- Manage team through the 4 stages of development.
- Set quality performance objectives.
- Communicate with more confidence and build positive working relationships with team members.
- Develop team members through one-to-one training, mentoring, and coaching techniques.
- Plan and prioritise time effectively and delegate tasks with confidence.
Study method
- In-class
- Online
- Virtual
- Blended
Locations
- England
- Birmingham
- Bristol
- Leeds
- London
- Manchester
- Nottingham
- Scotland
- Edinburgh
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Duration study load
- 2 Days
Testimonials
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Kevin Payne, T. Bailey Asset Management LtdEssential Management Skills (2 Days)"Course delivered virtually This course gave an excellent introduction to management skills. As a first time manager, it provided both the intellectual background and practical solutions which can be used. Ursula is an excellent trainer and did an excellent job in communicating the content at exactly the right level. I will be feeding back to our HR person (who identified the course for me) how good it was. I have a whole list of practical actions that I will be implementing from the day and can only say thank you to Ursula once again!"
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Katie Williams, Healthy.io (UK) LtdEssential Management Skills (2 Days)"Attended virtual course: The course was extremely well presented and even tailored towards the role and company. Overall I truly believe I learnt a lot and will look closely at changing the way we carry out our objective setting and 1:1s within the team."
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Ailsa Oakes, The Whitechapel CentreEssential Management Skills (2 Days)"Attended virtual training: I was so impressed with the training and the trainer in particular. She was so engaging and encouraging. Really enjoyed this course and got a lot out of it. Thank you."
Additional information
Timetable
Day 1
09:30 Coffee, Introductions, and Course Objectives
10:15 Your Role as a Manager
11:15 Motivating Your Team Members
13:15 Using the Appropriate Management Style
14:00 Managing your Team and Team Development
14:30 Setting and Reviewing SMART Objectives
15:30 Delivering Feedback and Difficult Messages
16:30 Summary & Action Plans Agreed
Day 2
09.30 Review of day 1
09.45 Delivering Feedback and Difficult Messages
10.30 Communicating with Confidence
11.45 Emotional Intelligence
12.15 Managing Different Personality Types
13.00 Lunch
13.45 Training, Mentoring, and Coaching Your Team
14.45 Managing and Planning Your Time Effectively
15.30 Delegating Tasks Successfully
16.30 Summary & Action Plans Agreed
About PTP Training & Marketing
PTP - Practical Training for Professionals, was established in 1991 and specialises in hands-on practical training. PTP is a UK-based company specialising in providing advanced management, intermediate and introductory management training courses, and sales training courses to newly recruited and experienced company executives.
PTP has also delivered programmes to a wide range of public sector, charities, and not-for-profit organisations. Our management, sales, and project management training has to be designed factoring in the job requirements, company culture, and human psychology. Whatever your job role, PTP has a training course that will improve your performance.
All courses are delivered face-to-face in small groups, ensuring individual needs are met.
PTP provides 100's of 1/2, 1 & 2 day courses in management training, sales training, customer care training, project management training, and personal development training.
PTP delivers training in the following key areas:
- Customer Care Training
- Finance & Planning Training
- Management Training
- Project Management Training
- Time Management Training
- Personal Development Training
- Sales & Marketing Training
PTP's main training venues are in London, Bristol, Birmingham, Nottingham, Leeds, Manchester, and Edinburgh, and virtually. We can also deliver in-house at your offices or at our venues, or virtually. This is usually more cost-effective for groups of 3 delegates or more.
