Course overview
This intensive two-day programme equips Executive Assistants with the advanced competencies needed to step into a Chief of Staff role — becoming a true strategic business partner to C-Suite Executives.
Across 8 structured modules, participants explore the full scope of the Chief of Staff function: from strategy and organisational culture, to board management, change leadership, emotional intelligence, and soft power negotiation. Competencies are benchmarked against the internationally recognised SHL ‘Great Eight Competencies’ framework, giving delegates a clear picture of their professional standing and development areas.
Designed for ambitious EAs who want to increase their influence, take ownership of high-level projects, and operate with greater confidence at the most senior levels of an organisation, this programme bridges the gap between exceptional support and genuine executive-level leadership.
CPD Accredited · 8 Modules · £1,200
Job outcomes
- CHIEF OF STAFF
What you'll learn
On completion, delegates will be able to:
Think and act strategically in support of their Executive's business priorities
Manage board meetings, stakeholders, and governance processes with confidence
Lead without formal authority using emotional intelligence and political awareness
Handle difficult conversations, conflict, and change with resilience
Supervise teams, delegate effectively, and champion organisational performance
Apply courageous communication techniques and advanced negotiation skills
Study method
- In-class
- Online
- Blended
- Virtual
Locations
- England
- London
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Duration study load
Course Duration
2 days (classroom) or 8 modules (online live)
Study Load / Hours
0930–1630 each day = 6.5 hours per day / 13 hours total
Delivery
Classroom / In-person
Online (live/instructor-led)
In-house / On-site (bespoke)
About Global PA Association & Training Academy
The Global PA Association & Training Academy is a leading professional body dedicated to supporting, developing, and championing Executive Assistants, Personal Assistants, Chiefs of Staff, and business support professionals around the world. Founded with a mission to elevate the profession and empower assistants to thrive in strategic business environments, the organisation provides a dynamic platform for learning, networking, career progression, and industry recognition. At the heart of the Association is a commitment to professional excellence. Through its Training Academy, members gain access to industry-leading courses, workshops, masterclasses, and certification programmes designed to strengthen both technical and strategic skills. From leadership and communication to stakeholder management, project coordination, emotional intelligence, and business operations, the Academy equips Executive Assistants with the capabilities needed to become trusted strategic partners within their organisations. The Global PA Association also creates opportunities for connection and collaboration through conferences, networking events, webinars, mentoring initiatives, and community engagement. These experiences allow assistants to share knowledge, build confidence, expand their professional networks, and stay ahead of evolving workplace trends and technologies. A key part of the organisation’s mission is advocacy. The Association actively champions the value and impact of Executive Assistants, helping businesses recognise the critical role assistants play in organisational success. By celebrating achievement through awards programmes and promoting continuous learning and career development, the Association is helping to redefine the profession as one of influence, leadership, and strategic contribution. Whether supporting individuals at the beginning of their career or experienced assistants stepping into leadership roles such as Chief of Staff, the Global PA Association & Training Academy is committed to inspiring ambition, unlocking potential, and shaping the future of the administrative profession worldwide.
