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Course overview
An ILM Level 3 in Leadership and Management is a recognised qualification for line managers, team leaders, and supervisors.
It offers the perfect development opportunity for new, existing, and aspiring managers who have to lead teams and manage functions in their workplace.
Whether taking a level 3 award, certificate or diploma qualification, you can rest assured that you are investing in a highly practical management training course that will give you the knowledge, skills and understanding to manage people, tasks and projects effectively.
The qualification can only be delivered by an approved ILM centre, that has been through a stringent quality assurance process.
What you'll learn
An ILM Level 3 in Leadership and Management gives aspiring leaders the skills needed to manage people, tasks, and projects effectively.
Through a trusted combination of theoretical understanding and practical skill development, this course focuses on improving skills across these core areas:
- Managing people and relationships
- Team leadership
- Communication skills
- Ability to perform management tasks
- Core management skills
- Unlocking the benefits of emotional intelligence in the workplace
- Navigating business change & innovation
Recognition
Study method
- In-class
- Virtual
- Blended
- Online
Locations
- Wales
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Duration study load
- A minimum of three days of guided learning
Entry requirements
There are no formal qualifications required to enrol in this course. However, it is recommended for individuals aged 18+ with at least two years of full-time work experience or three years of part-time work experience, particularly those in or aspiring to management roles.
We suggest this experience level as the assessments are based on real-life scenarios and experiences. They are much more difficult to complete without this experience.
Pathways
- ILM Level 5 in Leadership and Management
Course features
For Individuals
- Develop a range of key management skills and put them into practice in your workplace and role.
- Build your leadership capabilities – motivate and engage teams and manage relationships confidently.
- Develop your leadership and management skills using your own knowledge, values and motivations.
For Employers
- Effective and confident first-line managers who make an immediate impact in the workplace.
- Better relationships and communication in and across teams.
- Managers have the tools to develop their own professional skills and abilities.
Assessment
If attending our open programme, ILM Level 3 Award in Leadership and Management, you will be required to complete two assignments for each of the following units:
- Assignment 1: Leading and Motivating a Team Effectively
- Assignment 2: Understanding Performance Management
The great thing about these ILM assessments is that they focus on your job and your workplace. You will discuss your business, your own work, and that of your teams, exploring how you lead and manage in various situations.
The highly practical course will encourage you to develop action plans for your ongoing development and learning.
Additional information
Why Choose TSW Training?
TSW’s ILM Level 3 in Leadership and Management is perfect for growing teams or companies committed to investing in professional development. By training or sending your employees to our courses, you get:
- Tailored learning: We understand that every business is different; even two companies in the same sector will have different challenges, goals, and internal structures. That’s why we format our delivery around individual learner and organisation needs and objectives.
- Sessions built around you: Our ILM level 3 in Leadership and Management course can be completed virtually and in-class with our experienced tutors. Courses are available on our public course calendar or in-house at your workplace.
- Immediate implementation: When you book our ILM Level 3 in Leadership and Management course, the training is tailored to your specific industry and offering, so your team can implement the learnings straight away.
Subjects
The ILM Level 3 Award in Leadership and Management is a professional development course that covers a wide range of subjects, ideas, and theories.
To give your team the best shot at progressing through the qualification, we deliver two in-depth units – Understanding Performance Management and Leading and Motivating a Team Effectively.
These two comprehensive units tackle the core areas of the course across a number of modules.
Implemented over four modules, the first unit of ILM level 3 Leadership and Management answers key questions around performance management – from a team goal achievement and self-evaluation standpoint.
Module 1: Performance Standards
- Organisational Goals and Objectives
- Understanding Organisational Goals and Objectives
- Setting Goals and Objectives
- Smart Goals
- The Importance of Alignment with Organisational Vision and Mission
- Achieving Organisational Goals
- Aligning Program Goals with Organisational Objectives
- Performance Management Tools & Techniques
- Performance Tracking
- Performance Improvement
- Understanding the Relationship Between Motivation and Production
- Factors Affecting Motivation Levels
Module 2: Performance Assessment
- Performance Management
- Performance Management Goals
- Performance Management Cycle
- Performance Appraisals
- Appraisals – What is the Purpose
- Appraisals – Why They Matter
- Informal vs Formal Reviews
- Purpose of Formal and Informal Reviews
- Advantages and Disadvantages of Formal and Informal Reviews
- Preparing for Performance Appraisals
- Assessment Records
- Performance Management Goals
- Roles and Responsibilities
- First Line Manager
- Individuals Responsibilities
- Roles in the Performance Assessment Process
Module 3: Feedback
- Feedback
- Effective Feedback Techniques
- Dealing with Difficult Situations
- How to Deal with Difficult Team Members
Module 4: Managing Poor Performance
- Managing Poor Performance
- Capability versus Performance
When your team move on to the second unit in the award, they will start to further understand motivational techniques.
In modules 1 and 2, tutors will cover effective communication, including its importance in the workplace, how it can help with goal achievement, and the various communication tools available. Plus, we also highlight effective listening techniques to help solidify those communicative learnings.
As we move into module 3, your team will be introduced to several theories related to motivation and communication. Examples of the theories covered include Maslow’s Hierarchy of Needs, McGregor’s Theory X and Theory Y, and the Five Dysfunctions of a Team.
Module 1: Organisational Goals
- Organisational Goals and Objectives
- Understanding Organisational Goals and Objectives
- The Importance of Alignment with Organisational Vision and Mission
- Achieving Organisational Goals
- Aligning Program Goals with Organisational Objectives
- Team and Individual Action Plans
- Objective Setting
Module 2: Communication
- Types of Communication
- Written Communication
- The Communication Process
- Basic Communication Principles
- Generalisation
- Effective Listening
- Effective Listening Skills
- Questioning Techniques
Module 3: Leading and Motivating People and Teams
- Introduction to Leadership and Motivation
- Understanding the Relationship Between Motivation and Production
- Factors Affecting Motivation Levels
- Maslow’s Hierarchy of Needs
- Vroom’s Expectancy Theory
- Intrinsic vs. Extrinsic Motivation
- McGregor’s Theory X and Theory Y
- Herzberg’s Two-Factor Theory
- McClelland’s Theory of Needs
- Five Dysfunctions of a Team
- Overcoming the 5 Dysfunctions
- Belbin’s Model
- Adams Equity Theory
- What are Inputs and Outputs?
- Techniques for Effective and Motivational Communication
- Continuous Development
About TSW Training
Since 1966, TSW Training has been at the forefront of professional development, delivering innovative and results-driven learning solutions across the UK. They are dedicated to enhancing the performance of individuals and businesses through focused and impact-driven learning.
Founded with a vision to transform professional learning and growth, TSW Training has evolved from humble beginnings into a leading provider of learning solutions. They offer comprehensive training programmes in Leadership & Management, Personal Development, Health & Safety, Environmental Management, and Quality Management.
TSW Training provides qualifications from leading global awarding bodies, including ILM, NEBOSH, IOSH, ISEP, IRCA, Highfield, and City & Guilds. Courses are available in various formats, including virtual, classroom, and online, to suit your needs. All trainers are carefully selected based on their experience and expertise.
