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Course overview
The Level 2 Diploma in Introduction to Warehousing is tailored to learners with limited or no prior experience in the industry who are keen to develop a solid understanding for their careers. This course will help you build a strong foundation of key skills and knowledge to succeed in entry-level roles while building knowledge of other areas and responsibilities within the global supply chain.
The aim of warehousing is to store, protect, organise and manage materials or products until they are needed or ordered for delivery. Warehousing is critical for businesses that need to store inventory and maintain a supply chain to ensure consistent delivery of goods to their customers.
Studying a Diploma in Warehousing with IoSCM will help you expand your knowledge of warehousing and why it is vital to modern supply chain operations while advancing your capabilities in a fast-paced, exciting and evolving industry.
Job outcomes
- Warehouse Stock Auditor
- Warehouse Assistant
- Warehouse Administrator
- Warehouse Operative
- Machine Operator
- Inventory Corrdinator
Study method
- Online
- Blended
- In-class
Awards

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Duration study load
Students are provided with 12 months of support to complete their course. However, as the course is self-paced, the average completion time is typically 6 to 9 months.
Additionally, students have the flexibility to pause their studies or extend their course duration if needed.
Pathways
- Level 3 Diploma in Introduction to Warehousing Management
- Level 5 Diploma in Warehouse Management
- Level 6 Diploma in Strategic Warehouse and Inventory Management
- Level 7 Diploma in Senior Strategic Warehouse and Inventory Management
Course features
- Gain access to a customised learning platform
- Unlimited first-class materials
- Self-assessments available online that shows the results immediately
- Able to take and retake the practise self-tests as many times as you like
- Assigned a Student Support Liaison, who will handle all enquiries and act as your personal mentor upon enrolment
ELCAS funding
If you’ve had a career in the Armed Forces, you will already have a wealth of valuable skills that employers are looking for in their candidates. However, to progress your career outside of the military, you will need to certify these skills with industry-recognised qualifications, and Enhanced Learning Credits can help you to do this.
To be eligible to receive ELC payments, you must have accrued at least six years of military service. You can earn up to three credits, the value of which will depend on the length of your service. Your credits will cover 80% of your course fees, with the remaining 20% being funded by yourself.
Institute of Supply Chain Management is an approved Enhanced Learning Credits (ELC) provider and a signatory of the Armed Forces Covenant.
Our ELC provider number is 9651.
Who's it for?
The IoSCM Level 2 Diploma in Introduction to Warehousing is designed for learners who have limited experience and want to expand their knowledge. It is also the perfect choice for individuals who are seeking to certify their skills.
The core unit, Introduction to Warehousing and Inventory Processes, provides you with a great foundation-level understanding of the industry, while the optional units enable you to tailor your globally recognised qualification to match your individual learning objectives.
Delivery
When studying with IoSCM, you will have access to the online learning platform and learning resource centre. The IoSCM learning platform provides you with all your course content, unit information and the option to interact with other learners studying the same course as you. The learning resource centre includes a huge library of resources for you to utilise which will support you throughout your learning.
All courses are studied through online and supported by distance learning, so you can work through your course online at your own pace and utilise the support from the support and education teams as and when required.
Subjects
To achieve the Level 2 Diploma you need to complete a minimum of 40 credits. Every unit has a credit value assigned to it. Your core unit, Introduction to Warehousing and Inventory Processes, provides 10 of the credits you need. This means you can select units from the extensive list below to provide you with the remaining 30 credits required to achieve your qualification.
By choosing units that will benefit your current role and develop your skills to the next level, you will have the best possible foundation for success in your career.
10 Unit Credit Values
The Introduction to Supply Chain unit will provide an understanding of the foundations and principles of Supply Chain Operations. By exploring the purpose, roles, and responsibilities found within the supply chain, the requirement for effective communication and potential barriers and risks associated with the operation of a supply chain. Upon completion of the unit learners will have the knowledge of:
- The characteristics of a Supply Chain
- The different functions, and their purpose, in a supply chain
- Relationships between the links of a Supply Chain
- The importance of communication in a Supply Chain
5 Unit Credit Values
This unit will allow the learner to develop their understanding of essential business principles, methods, and procedures.
- Identification and the safe management of key resources
- Cost accounting in business
10 Unit Credit Values
This unit will allow the learner to obtain an understanding of the foundations and principles of Procurement. Indicative content will cover:
- Key features of the procurement and purchasing function
- Different stages of the purchasing process
- Gain an understanding of the supply market
- Contracting in Purchasing
- The importance of monitoring supplier performance
10 Unit Credit Values
This unit will allow the learner to obtain an understanding of the foundations and principles of Procurement. Indicative content will cover:
- Key features of the procurement and purchasing function
- Different stages of the purchasing process
- Gain an understanding of the supply market
- Contracting in Purchasing
- The importance of monitoring supplier performance
10 Unit Credit Values
This unit will allow the learner to obtain an understanding of the foundations and principles of Warehouse and Inventory. The unit content will cover:
- Description of inventory, its purpose, and the importance of inventory control
- Goods receiving, verification and storage processes
- Warehouse operation activities
- The use of Manual Handling Equipment
- Understanding the employer’s and employee’s responsibilities for Health and Safety (H&S) within the workplace
- H&S legislation and regulations applicable to a warehouse operation
8 Unit Credit Values
This unit will allow the learner to obtain and demonstrate an understanding of basic
customer service principles and techniques. This includes:
- Explaining the importance of customer service to all parties involved, from the supplier, employees within the organisation through to the customer
- Explaining the difference between internal and external customers
- Understand the organisation’s policies and procedures for developing and maintaining effective relationships with customers
- Explain the significance of developing and maintaining effective customer relations and the effects of not doing so
- How to utilise customer feedback to improve service quality
About Institute of Supply Chain Management
Bringing together a dynamic mix of world-class study materials, expert knowledge and a sound understanding of today’s industry demands, IoSCM is actively creating the most impressive talent throughout the UK, Europe, Middle-East and Asia by training them to our exceptional standards.
As the first institute to represent the wider supply chain, we’re trusted by some of the world’s largest corporations to train and educate their workforce. IoSCM understands the industry and the need for highly-skilled, qualified professionals which is why we developed sector specific qualifications that will help upskill employees, evolve businesses and enhance careers.
Our success is a result of our dedication to education and training. We believe in giving every student much more than just a qualification, we provide the opportunity to grow, learn and progress as a professional with our unrivalled support network.