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Course overview
This course is designed to extend your knowledge of the quality assurance process in relation to monitoring centres on behalf of an awarding organisation.
The first unit provides you with knowledge and understanding while the second unit requires you to demonstrate the application of theory by carrying out external QA visits.
Study method
- Online
- Blended
- In-class
- Virtual

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Assessment
Students are required to complete written assignments for Unit 1 and provide evidence of carrying out the EQA role with an Ofqual-approved awarding organisation for Unit 2.
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Subjects
There are 6 tasks related to the 6 learning outcomes:
Outcome 1 – Understand the context and principles of external quality assurance
This includes analysing the concepts and principles of external quality assurance, evaluating the role of the practitioners involved in the quality assurance process, and understanding the regulations and requirements within their own area of practice.
Outcome 2 – Understand how to plan the external quality assurance of assessment
This includes evaluating the importance of planning and preparing external quality assurance activities, understanding the external quality assurance plan and the preparations required for external quality assurance activities, and how to meet customer needs without compromising quality standards.
Outcome 3 – Understand how to externally evaluate the quality of assessment and internal quality assurance     Â
This includes explaining the procedures for external monitoring and evaluating internal quality assurance arrangements and practices, interpreting requirements, and evaluating different techniques for externally sampling evidence of assessment.
Outcome 4 – Understand how to externally maintain and improve the quality of assessment
This includes comparing the types of feedback, support, and advice that internal assessment and quality assurance staff may need to maintain and improve the quality of assessment, evaluating standardisation requirements, explaining the importance of providing feedback, support and advice to internal verifiers, and explaining the procedures to follow in cases of disputes concerning quality assurance.
Outcome 5 – Understand how to manage information relevant to external quality assurance
This includes evaluating the requirements for information management, data protection, and confidentiality in relation to external quality assurance.
Outcome 6 – Understand the legal and good practice requirements relating to external quality assurance
This includes evaluating legal issues, policies, and procedures, including those for health, safety, and welfare, critically comparing different ways in which technology can contribute to EQA, evaluating requirements for equality and diversity, and explaining the value of reflective practice and personal development in relation to EQA.
Requires evidence of planning an EQA visit, carrying out the visit, providing feedback to the two centres, and recording in a report available to the centres as well as to the awarding organisation.
About MKLC Training
At MKLC Training we are passionate about delivering quality training.
Established in 1989, MKLC Training has been providing foreign language, teacher training and professional development courses both online and face to face for 30 years.
With over 20,000 students successfully completing their qualifications with us, we have the experience & expertise to get you there.
Wherever you are in the world, we hope to share your learning journey.