Study Method Online
Provider International Career Institute
Recognition IAPCC
Start Date Enrol anytime

Course overview

The mediation and conflict resolution profession is an incredibly rewarding and fulfilling profession. Mediation is a meaningful and rewarding profession in which you will actively facilitate negotiation and settlement between disputing parties by providing direction and encouragement, working collaboratively with the parties and finding creative ways to reach a mutual solution.

Job outcomes

  • Local & State Government
  • Schools & Universities
  • Legal Service Providers
  • Corporations
  • Insurance Providers
  • Independent Mediation & Arbitration Business’s
  • Independent Mediator

Want to see more job outcomes and how your future could change?

Recognitions

IAPCC

Accredited/ Certified by IAPCC

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
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Duration study load

  • The average time within which students complete studies is 31 weeks

Entry requirements

  • There are NO previous work or education requirements for entry into any course level

Find out more about the entry requirements for this course

Course features

  • Fast track your career in mediation profession
  • Quickly develop skills in months not years!
  • Study a mediation course that was designed in conjunction with senior professionals in the mediation profession
  • Free up valuable time, don’t waste time and money travelling to classes
  • Study at your own pace whenever and wherever you are
  • Have access to a tutor who will provide prompt and encouraging support

Recognition of prior learning

This course and qualification is a great way of consolidating existing knowledge via Recognition of Prior Learning (RPL), updating your industry skills and contributing towards your professional development. It is also one of the most practical steps you can take towards working towards gaining a promotion or better paid position.

Course fees can be claimed as a tax deduction as long as the course is sufficiently connected to your work activities.

Subjects

Units
Dispute Resolution and Mediation
  • Managing and resolving conflict
  • Facilitating mediations
Structuring and Managing the Mediation Process
  • Disputing parties management
  • Mediation strategy
  • Information analysis
  • Building trust and cooperation
Mediation Facilitation
  • Defining and setting the scope of mediation
  • Agenda setting
  • Probing for unknown interests
  • Proposing settlement options
Binding Settlement Outcomes
  • Assessing settlement possibilities
  • Negotiations and closure
  • Binding settlement agreements

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About International Career Institute

The International Career Institute (ICI) is a private and independent provider of education and training. It is part of a network of affiliated colleges established in 1978 which together educate tens of thousands of students yearly worldwide. At present, students from 77 countries study with ICI from the comfort of their home or office. Over 80% of students are Australian residents. Using experienced industry-based faculty and the latest resources, ICI delivers over 50 exciting careers and lifestyle focused courses to a broad range of people and businesses. ICI graduates are given skills that will improve their employment prospects and increase their value to employers. The Institute listens to employers through its strong links to industry. Our tutors are professionals who are not full-time teachers but rather practitioners who actively work in their field of specialisation.