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IT Support Courses

A career in IT support means that you’ll work with a variety of people to make sure that information systems work to their full capacity. The best way to start in IT support in the UK is to complete a qualification. Whether it’s a support technician course, or a more complete diploma, or even a university degree; there are a huge number of ways that you can get started.

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Logistics Manager
Sourced on Adzuna on the 22/10/2020 for 'Logistics Manager'
£20K £27K £45K £70K
Salary Expectancy £27K to £45K
Jobs Available In The UK 1,999
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IT Technician Placement Programme

A job/money-back guarantee makes this IT Technician study and placement package stand out. We have created a course and career package to assist you in gaining internationally recognised certifications to help you get your first role as an IT professio...

ITonlinelearning -  Course
Study Method Online
Location Anywhere
Job Outcomes 1st Line Support +7
ITonlinelearning -  Course

IT Support Technician Certification Bundle with 5 Exams

This course is aimed at anyone looking to gain entry into the IT field as an IT Support Technician. Support Technicians are the backbone of any IT department. They ensure the smooth running of the IT within a company or organisation and offer guidance...

Hudson -  Course
Study Method Online
Location Anywhere
Job Outcomes Network Engineer +8
Hudson -  Course

IT Technician as a Career for Beginners with 5 Exams

If you’ve ever considered working as an IT Technician, but felt you lacked the knowledge or skills to launch your career, this might be what you’re looking for. This course bundle is aimed at absolute beginners to IT who want to start a career as an IT...

Hudson -  Course
Study Method Online
Location Anywhere
Job Outcomes IT Technician +13
Hudson -  Course

IT Technician for Beginners with 4 Exams

If you’ve ever considered working as an IT Technician, but felt you lacked the knowledge or skills to launch your career, this might be what you’re looking for. This course bundle is aimed at absolute beginners to IT who want to start a career as an IT...

Hudson -  Course
Study Method Online
Location Anywhere
Job Outcomes IT Technician +13
Hudson -  Course

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About IT Support
Reasons to Work in IT Support in the UK
How to Get Started in IT Support in the UK

About IT Support

A career in IT support means that you’ll work with a variety of people to make sure that information systems work to their full capacity. Any day’s work may mean you have to provide technical support, set up a computer and IT services, maintain social media pages, create and maintain IT infrastructure, solve common IT problems and work with a number of programs like Microsoft Windows or Apple macOS Mojave to provide a support service to employees who aren’t familiar with the systems. You may work at a service desk or all over the workplace, depending on what the business needs.

Reasons to Work in IT Support in the UK

1. There’s plenty of employment available

IT is such a huge part of every company now, from healthcare to corporate business, and every one of them needs an IT support staff. This means that no matter where you want to work, from London to Melbourne, people are looking for IT support service employees.

With mobile phones, laptops and other personal devices being linked into professional workplaces and IT issues increasingly stopping a workplace from functioning, most companies are either employing an IT Support company or hiring an IT team with an IT manager overseeing them to ensure that a support service is always available. If you’d prefer to work directly with customers rather than with firm employees, there are also a number of customer service IT based jobs where you help everyday people with support solutions for their IT problems, like working Microsoft office or other software support.

2. The work is often flexible and will suit any lifestyle

Since IT support jobs are so common and so crucial to customer satisfaction and IT systems maintenance in big businesses, the technical expertise of a support specialist may be needed at any time. This means that many professional services offer 24/7 support, making IT support service an extremely flexible area to work in.

You can work full time, part time or casually, from an IT service desk in a company or from a private desk in an office. It’s the perfect job for a long-term career, too, with support solutions only becoming more necessary as more companies employ IT partners and specific IT strategies. With the rise in demand for 24-hour support and the likelihood of increasing jobs in the field, it’s an area of work that suits anyone!

To learn more about this career path, have a look here at our guide on how to become an IT support technician.

How to Get Started in IT Support in the UK

The best way to start in IT support is to complete a formal qualification. Whether it’s a support technician course, or a more complete diploma, or even a university degree, there are a huge number of ways that you can get started. Courses will teach you about common problems in the support solution field, including working with WIFI, give you case studies to practice on for real-life solutions,  and will provide you with the necessary IT training to get you going in your new job!

If you think this could be you, browse our list of available IT support courses today!

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