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Leadership – Decision Making
Sound decision-making is at the heart of effective leadership. This course strengthens your ability to make clear, ethical, and data-informed decisions under pressure. By combining analytical frameworks with behavioural insight, you’ll learn how to bal...
Study Method Online, Virtual
Location Anywhere
Job Outcomes Manager
Leadership – Strategy
Strategic leadership requires both foresight and execution. This course builds your capability to think strategically, design winning strategies, and translate vision into measurable outcomes. You’ll explore frameworks for market analysis, competitive...
Study Method Online, Virtual
Location Anywhere
Job Outcomes Manager
Leadership – Stakeholder Management
Exceptional leaders understand that influence extends beyond direct authority. This course equips you with the tools and strategies to identify, engage, and manage key stakeholders across complex organisational landscapes. You’ll learn to balance compe...
Study Method Online, Virtual
Location Anywhere
Job Outcomes Manager
Leadership – Coaching Skills
Modern leadership is as much about enabling others as it is about directing them. This course empowers leaders with practical coaching techniques to develop talent, inspire performance, and build resilient teams. You’ll learn how to use coaching conver...
Study Method Online, Virtual
Location Anywhere
Job Outcomes Manager
Leadership – Vision, Mission & Values
Purpose-driven leadership inspires loyalty and drives alignment. This course helps leaders articulate and embed vision, mission, and values that motivate teams and shape organisational culture. You’ll learn how to connect personal and corporate purpose...
Study Method Online, Virtual
Location Anywhere
Job Outcomes Manager
Leadership – Cultivating High-Value Relationships
Strong professional relationships drive performance, collaboration, and opportunity. This course explores how leaders can build and sustain high-value relationships that foster trust, mutual respect, and shared success. You’ll learn how to leverage emo...
Study Method Online, Virtual
Location Anywhere
Job Outcomes Business Manager +1
Hospitality Management Diploma and Advanced Diploma
The ICI hospitality and hotel program has been designed in conjunction with industry leaders and helps you learn the skills you need to succeed in within the industry quickly and conveniently....
Study Method Online
Location Anywhere
Job Outcomes Bar manager +8
Management Principles and Practices
Recently become a manager or aspiring to be one? Learn all about the principles and practices of organisational behaviour with this thought-provoking online professional course. Employers are increasingly seeking staff with strong leadership skills – a...
Study Method Online
Location Anywhere
Job Outcomes Manager
PT202 Managing Process Performance
This CQI/IRCA certified PT202: Performance Management course will provide practical skills development in the management of process operation and performance. Learners will leave the course with the capability of leading teams in the development of the...
Study Method In-class, Online
Location Anywhere
Job Outcomes Manager
FD108 Introduction to Stakeholder Communications
This course will provide learners with the development of key skills in communicating, influencing and negotiating across a broad range of organisational contexts. Learners will leave the course with the capability to evaluate and improve both their ow...
Study Method In-class, Online
Location Anywhere
Job Outcomes Manager
FD107 Introduction to Management Systems
Explore the intricacies of management systems with our CQI/IRCA-certified FD107: Introduction to Management Systems course. Tailored for learners seeking to enhance their skills, this program provides a comprehensive foundation-level understanding of p...
Study Method In-class, Online
Location Anywhere
Job Outcomes Manager
FD105 Introduction to Product and Service Management
This course will provide learners with an awareness of the fundamental tools, techniques and structured methodology for Product and Service Management across a broad range of organisational contexts. Learners will leave the course with the capability t...
Study Method In-class, Online
Location Anywhere
Job Outcomes Manager
FD104 Introduction to Change Management
This CQI/IRCA certified FD104: Introduction to Change Management training will provide learners with an awareness of the key considerations and approaches to enable effective change in organisations. Learners will leave the change management course wit...
Study Method In-class, Online
Location Anywhere
Job Outcomes Change Manager +1
FD103 Introduction to Risk Management
The CQI/IRCA certified FD103: Introduction to Risk Management training is designed to equip learners with a comprehensive understanding of the foundational tools, techniques, and structured methodology essential for effective risk management across div...
Study Method In-class, Online
Location Anywhere
Job Outcomes Manager +1
Frontline Management Course
Are you interested in a career as a frontline manager? If you have strong leadership skills and you want to play a part in helping a company reach its long-term goals, our frontline management course is the ideal fit for you. Designed in collaboration...
Study Method Online
Location Anywhere
Job Outcomes Manager
Retail Management Course
Want to advance your retail career? Feel passionate about creating the perfect customer experience? Take the next step in your professional development with our online retail management courses. Developed in consultation with major retailers, these lea...
Study Method Online
Location Anywhere
Job Outcomes Retail manager +4
CQI and IRCA certified ISO 9001:2015 Internal Auditor Course (18026)
It’s a highly interactive and participative training that satisfies the auditor training requirements for individuals seeking certification as a CQI & IRCA Internal Auditor for ISO 9001:2015. Conducting internal audits is essential for sustaining a...
Study Method In-class, Virtual
Location Wales
Job Outcomes Manager
CQI and IRCA certified ISO 9001:2015 Lead Auditor Course (18020)
This ISO9001 Lead Auditor Course is certified by the CQI and IRCA. It adopts an active learning approach designed to allow trainees to practice each audit stage, using ISO 9001 as the base standard for training. Your successful completion of the qualif...
Study Method In-class, Virtual
Location Wales
Job Outcomes Manager
Management Skills 101 (Management Skills Training)
This management skills training course (Management Skills 101) is an engaging and practical development opportunity for line and middle managers. On the course, delegates will develop skills in: Communication Goal setting Managing people and teams Mana...
Study Method In-class, Virtual
Location Wales
Job Outcomes Manager
Train the Trainer
TSW’s train the trainer course provides the knowledge and skills needed to deliver professional training courses for adults. This Train the Trainer course is designed as a ‘fundamentals’ workshop for those who require the skills to train adults, whethe...
Study Method In-class, Virtual
Location Wales
Job Outcomes Manager
