Course overview
Learn how to standardise IT services and processes to boost efficiency within an organisation.
This certification will aid you if you’re currently an IT professional. It will teach you a basic understanding of the ITIL® framework allowing you to gain an understanding of how ITIL® can be used to enhance IT service management.
The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® Service Lifecycle, with a focus on the critical alignment of IT and business strategies.
Recognition
Study method
- Online
- Blended
- In-class
Awards
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Duration study load
- 20-30 hours
- 12 months unlimited access
Entry requirements
No entry requirements needed for this course
Course features
- We’ll get you career-ready and help place you into the industry
- 12 months unlimited access
- Exam booking support & free exam resits
- Accredited by Industry recognised partners
- Receive award-winning digital education
- Industry-leading tuition with 1:1 personal tutor access
- Support from a global community of over 30,000 students
- Unrivalled 360 Career Services and StudentCare™
- Access to virtual seminars and classrooms
- Gain globally sought-after qualifications and certifications
- Get hands-on industry experience
- Exclusive student benefits; Alumni community, TOTUM, industry events and lots more!
Assessment
1 x 60 minute exam (included), 40 questions. Also includes practice exam and questions
Who's it for?
- IT project co-ordinator
- IT project support
- Help desk engineer
- Project management assistant
- Service desk manager
- Project scheduler
- IT project manager
- IT operations manager
Career services
During your studies, the Career Services team will equip you with the knowledge needed to tackle the complex jobs market and boost your employability.
By the time you’ve completed your course, you will have the tools and confidence to dive into a role that suits you.
You will receive a dedicated Careers Service eBook, divided into 3 phases. Each phase will give insight into the jobs market with tailored support to guide your job search. You must complete the work included before unlocking the next phase of our Career Services.
Subjects
About Learning People
At Learning People, we are tech career experts with a mission to demystify the technology industry.
With ten years of industry experience, we’re advocates for career-ready education. We provide industry-recognised certifications in cybersecurity, coding, IT and project management, to help advance or start your career in tech.
We're committed to delivering the best possible student experience whilst you’re completing your studies. This includes our exclusive Career Services, which will give you all the tools needed to maximise your employment potential.
Why choose Learning People?
- They’ll get you career-ready and help place you into the industry
- Accredited by CompTIA, Skillsoft, The Project Management Institute and much more
- Receive award-winning digital education
- Industry-leading tuition with 1:1 personal tutor access
- Support from a global community of over 30,000 students
- Unrivalled 360 Career Services and StudentCare™
- Access to virtual seminars and classrooms
- Gain globally sought-after qualifications and certifications
- Exam booking support & free resits
- Get hands-on industry experience
- Exclusive student benefits; Alumni community, TOTUM, industry events and lots more!
