Are you considering enquiring? Please note: All courses listed are paid courses, though many providers offer flexible payment plans. Speak to a course advisor to find out more by making an enquiry today.
Course overview
This CQI/IRCA approved problem-solving management training course will provide practical skills development of the fundamental tools, techniques and structured methodologies for problem solving. Learners will leave the course with the capability to lead a problem-solving team in the application of the key tools within a small scope business problem or task, and to lead the development of robust and sustainable solutions.
Campus locations
What you'll learn
You will have the knowledge to:
- Ensure that problems and potential solutions are assessed from a customer/stakeholder point of view
- Ensure that solutions are embedded through robust process management
- Ensure that risk management is part of problem-solving activities
- Lead improvement teams in gathering insight on customer/stakeholder needs, developing appropriate measures and using appropriate tools for fact-based decision-making
- Lead the selection of the most appropriate improvement tools and techniques for the problem-solving activity
- Ensure that knowledge of all appropriate legal, regulatory, societal and standard-related requirements is included in problem-solving activities as required
- Be a fact-based thinker and quality coach
You will learn the skills to:
- State where in the key problem-solving methodologies risk must be assessed, included and considered
- List key tools and techniques to assess and mitigate risk in the initial stages of problem understanding and the deployment of solutions, including but not limited to risk matrix, FMEA, PDPC and mistake-proofing
- Lead a team to develop a root cause analysis using but not limited to cause and effect diagrams and 5 Why analysis
- Lead a team to generate ideas for solutions using idea generation techniques including but not limited to silent idea generation and structured idea generation
- Lead a team to select solutions using tools like selection matrices
- Apply PDCA thinking in order to effectively evaluate solutions
Study method
- In-class
- Online
- Blended
coursesonline.co.uk customers are now eligible to apply for an XO Student Discount Card.
Enrol in a course today to unlock exclusive deals.
Duration study load
- 3 days
Entry requirements
Whilst there are no formal requirements, it is recommended learners attend FD102: Introduction to Problem Solving prior to taking this course.
Materials
All learners will receive a comprehensive set of training materials. As we are conscious of our environmental impact, our default position is that materials are provided digitally through our partner Mimeo Digital. This allows learners the flexibility to view materials on a laptop, tablet or to print if preferred.
We will also provide loan copies of the necessary standards for use during the course.
For eCourses, all materials will be provided digitally through the eCourse platform.
Who's it for?
This course is aimed at learners who wish to develop practical skills in the context of managing problem-solving.
What does IRCA and CQI stand for?
IRCA and CQI stand for International Register of Certificated Auditors and Chartered Quality Institute. The CQI exists to make society better by supporting excellence in, and the widespread adoption of, quality management. IRCA is the leading professional body for management systems auditors.
About TPT Consultancy & Training
Auditing, Quality and Management Specialists
Over 30 years as your partner of choice
From humble beginnings in 1993, TPT has grown from a one-man-band consultancy to a leading global provider of bespoke training solutions.
As a premier global provider of bespoke training solutions, we specialise in aerospace, automotive, and CQI/IRCA management systems, offering tailored business improvement training. Our expertise is a driving force behind our clients’ operational success, providing targeted guidance and skills enhancement. With a focus on excellence in the aerospace and automotive industries, as well as CQI/IRCA standards, we empower organisations to navigate challenges effectively, ensuring they are well-equipped to achieve and sustain operational excellence in these specialised sectors.
We are proud to be approved by a number of professional bodies allowing us to deliver a comprehensive suite of CQI/IRCA auditor courses (including ISO 9001, ISO 14001 and ISO 45001). Additionally, we are TPAB-approved to deliver the sanctioned auditor authentication training required in the aerospace industry.
