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Course overview
Essential training for entry-level IT roles, covering hardware, software, troubleshooting, and networking for the CompTIA A+ certification.
Course Highlights
- Comprehensive coverage of CompTIA A+ Core 1 & 2 exam objectives
- Hands-on labs and real-world troubleshooting exercises
- Interactive quizzes, study resources, and practice exams
- Expert-led video lectures and live demonstrations
- Flexible online learning format with mentor support
Job outcomes
- IT Support Technician
- Help Desk Analyst
- Technical Support Specialist
- Systems Administrator
- Field Service Technician
What you'll learn
- Understand fundamental IT concepts and industry roles
- Identify and configure hardware components and mobile devices
- Implement networking and connectivity solutions including TCP/IP and Wi-Fi
- Troubleshoot hardware, software, and networking issues effectively
- Install and manage operating systems including Windows, macOS, and Linux
- Apply security best practices and operational procedures in IT environments
- Prepare for the CompTIA A+ (220-1101 & 220-1102) certification exams
Recognition
Study method
- Online
- Blended
- In-class
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Entry requirements
- No prior IT experience required
- Basic understanding of computers and software is beneficial
- Aspiring IT professionals looking to start their career in IT support
- Tech enthusiasts seeking to formalise their IT knowledge
- Career changers transitioning into IT roles
- IT support and help desk technicians looking to advance their skills
- Students and graduates aiming to enhance employability in IT
- Professionals preparing for the CompTIA A+ certification
Course features
- Industry-recognised CompTIA A+ certification preparation
- Hands-on training with real-world troubleshooting exercises
- Access to expert instructors and 24/7 student forums
- Interactive study materials, quizzes, and labs
- Flexible learning with self-paced online access
Assessment
This course prepares you for the CompTIA A+ (Core 1 & 2) certification exams, validating essential IT knowledge for entry-level IT roles.
Certification: Certificate of Completion in CompTIA A+ Training
Subjects
2 sections • 30 lessons
Module 1: Introduction to IT
- Overview of IT roles and responsibilities
- Understanding IT support and helpdesk environments
- IT industry certifications and career pathways
Module 2: Hardware
- Identifying computer components (CPUs, RAM, motherboards, power supplies)
- Storage devices (HDDs, SSDs, RAID configurations)
- Peripheral devices and connectors
Module 3: Networking
- Networking fundamentals and protocols
- IP addressing (IPv4, IPv6, subnetting)
- Wireless networking (Wi-Fi standards, SOHO networking)
Module 4: Troubleshooting
- Troubleshooting methodology and best practices
- Hardware diagnostics and repair techniques
- Network connectivity troubleshooting
Module 5: Mobile Devices
- Laptops, tablets, and mobile devices setup
- Configuring and troubleshooting mobile operating systems
- Mobile security best practices
Module 6: Virtualisation and Cloud Computing
- Understanding virtualisation and cloud computing models
- Setting up virtual machines (VMs)
- Cloud storage and remote access solutions
Module 7: Operating Systems
- Installing and configuring Windows, macOS, and Linux
- OS maintenance and system utilities
- Command-line tools and scripting basics
Module 8: Security
- Fundamental security concepts and best practices
- Identifying security threats and vulnerabilities
- Implementing antivirus and encryption solutions
Module 9: Software Troubleshooting
- Diagnosing and resolving software issues
- Application and driver troubleshooting
- Resolving operating system failures
Module 10: Operational Procedures
- Professional communication and customer service skills
- Safety and environmental best practices
- IT documentation, policies, and compliance standards
About Course2Career
Course2Career specialises in training and recruitment in numerous different industries and careers, such as IT, networking, cyber security, project management, business development, health and safety, finance, and more!
We provide more than just online training:
- Personalised 1-2-1 support throughout your learning journey
- Expert recruitment team to guide your career transition
- Industry-recognised certifications and qualifications
- Flexible learning options to suit your schedule
