By attending this training workshop, you will explore the role that is required of end-to-end service managers in a public authority. You will:
Understand how public services contribute to broader community objectives of Improving Public Health and Well-Being
Be able to successfully lead the whole service and deliver its outcomes.
Be able to ensure the workforce is making an effective contribution to service delivery.
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What you'll learn
Upon completion of this training workshop, you will be able to:
Focus on ensuring that all service elements are fit for purpose in the current and medium term.
Keep an overview of service delivery.
Understand when and how to ‘intervene’ in operations.
Manage the finances of an end-to-end service.
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Duration study load
Management consultation service
Paperless service delivery model
Flexible open course schedule
Who's it for?
This training workshop is suitable for public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.
Improving Public Health and Wellbeing
The ‘business case’ for investing in public services
Defining Public Health and Well-Being
Exploring how public services help deliver the broader outcomes
Working in partnership with other public authorities
Managing a Public Service end-to-end
Defining ‘end-to-end’ management
Service-level Performance Management
Leading the Management team: internal and outsourced
Public Sector - Managing People
Defining “human capacity”
Ensuring all elements of the service have the right people with the right skills, qualifications and behaviours at all times
Leadership Models and Styles
Motivation and Reward in the Public Sector
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Course fees – £2,035+ VAT
No government funding available for this course
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About London Business Training & Consulting
London Business Training & Consulting (LBTC) is a business and management training and consultancy service provider operating out of its head office in Hammersmith, West London. For over fifteen (15) years LBTC has catered for the learning & development needs of innumerable individuals and organisations of all sizes from all over the world.
Our customised approach to every management solution we deliver has afforded our clientele world-class business performance. As a result, LBTC benefits from regular re-engagement by our clients year after year, or every time they encounter a business challenge that is seemingly insurmountable.
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